We are seeking a Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service.
Duties:
- Interact with customers to provide information in response to inquiries about products and services
- Handle and resolve customer complaints in a professional manner
- Process orders, returns, and exchanges
- Assist customers with product selection and provide recommendations
- Conduct product demos when necessary
- Upsell products to increase sales revenue
- Operate cash registers and handle financial transactions accurately
- Communicate effectively with customers in a courteous and friendly manner
- Utilize multilingual skills, particularly , to assist a diverse customer base
- Maintain a clean and organized work environment
Experience:
- Previous experience in customer service or retail is preferred
- Bilingual proficiency is a plus
- Ability to perform retail math calculations accurately
- Strong organizational skills to manage multiple tasks efficiently
Job Type: Full-time
Pay: From $13.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
Education:
- High school or equivalent (Preferred)
Experience:
- Office: 1 year (Required)
- Phone etiquette: 1 year (Required)
- Microsoft Office: 1 year (Required)
Ability to Commute:
- Houston, TX 77066 (Required)
Work Location: In person