The DoubleTree by Hilton in Bristol is currently seeking qualified Front Desk Agents to join our award winning team. We are seeking highly energetic and professional people who are looking for a career in hospitality with the potential to grow. We offer health benefits for full time employees.
DUTIES AND RESPONSIBILITIES:
- Greet guests and patrons as they arrive
- Ask if guests have a prior booking
- Manage the registration process
- Ask for identification and ensure that the provided credentials are accurate
- Handle guest check-ins and check-outs appropriately
- Posts room charges and taxes to guest accounts.
- Processes guest charges voucher and credit card vouchers.
- Transfer charges and deposits to master accounts.
- Verifies all account postings and balances.
- Monitors the current status of coupon, discount, and other promotional programs.
- Tracks room revenues, occupancy percentages, and other front office statistics.
- Understand and knows how to perform check-in and check-out procedures.
- Must be able to stand for an eight-hour shift
Must have flexible availability and be able to work weekends and holidays. Apply with your resume or in person at the front desk.
Job Type: Full-time
Pay: $15.69 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Holidays
Work setting:
Work Location: In person