Opportunity for Quality of Life and Job Satisfaction.
Are you currently looking for a change? Hot breakfast in the morning? A family environment full of positive people? A company that appreciates its employees and treats them with respect?
Who We Are
Wisler Plumbing Heating Cooling and Electrical proudly serves Roanoke and the surrounding area, all of Franklin County, and everyone located around Smith Mountain Lake. When our dad Daniel Wisler put our name on his business back in 1986, he committed to doing what was fair and right. He led by example and he taught us to do the same. He taught us to stand up, work hard through adversity; to take responsibility for our mistakes. It's not easy, but it's the difference between a business that survives and a business that thrives.
Wisler Plumbing and Air's foundation of beliefs light our way, from policies we live by to the people we hire.
Are you ready for a career change? Excited to learn a trade that will last forever?
Wisler Plumbing and Air has a few limited openings for amazing candidates who are looking to learn the plumbing, HVAC, and water quality industries! We have an accredited training program to show you the ropes that includes both class time and real on-the-job experience before you graduate to the next level! This is an opportunity of a lifetime!
Your New Role:
As a Part-Time Customer Care Representative, you’ll be the voice of Wisler Plumbing & Air. You’ll be the first point of contact for prospective customers, setting the tone for their entire experience with us. Your responsibilities will include:
-
Managing all types of calls to ensure customer satisfaction and bookings.
-
Meeting or exceeding a 90% call-to-booking ratio.
-
Following through on internet leads and internal requests.
-
Consistently being the first to answer incoming calls.
-
Effectively maintaining a full schedule board for appointments across sales, service, water treatment, and HVAC.
What's in it for you:
-
Competitive Pay: Earn $17-19 per hour.
-
Flexible Hours: Work 20-22 hours per week.
-
Growth Opportunities: We believe in promoting from within.
-
Supportive Team: Work with a team that has your back.
Why You'll Never Want to Leave:
At Wisler Plumbing & Air, we’re more than just a company—we’re a family. We invest in our employees and provide ongoing training and development opportunities to ensure you’re always growing.
This Job Isn't For You if:
-
You’re not comfortable with a fast-paced, ever-changing work environment.
-
You don’t enjoy speaking with customers and solving their problems.
-
You’re not a self-starter who can manage your own schedule.
This Job is For You if:
-
You thrive in a dynamic work environment.
-
You love helping people and making their day better.
-
You have a knack for organizing and managing appointments.
-
You’re detail-oriented and always follow through.
Job Requirements
-
2+ years of Customer Experience preferred
-
Successfully pass a drug test
-
Maintain a clean criminal background
-
Be available for on-call duties after regular hours to remotely answer phones.
-
We are open to training individuals from scratch if a solid candidate is identified
-
Authorized to work in the U.S.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.