Duties and Responsibilities include but are not limited to:
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Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates necessary information in the patients EMR.
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Enters all of patient information into the medical billing system.
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Maintains appointment schedule and follows office scheduling policies.
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Communicates with patient and providers.
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Scheduling, canceling, and rescheduling patient appointments.
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Reminding patients of upcoming appointments and tracking missed appointments. Answering multiple telephones and accurately documenting messages.
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Forwarding telephone calls appropriately and following up on return calls.
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Checking-in patients and properly documenting registration.
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Insurance verification and verification of patient's demographics.
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Collecting co-pays and cash from patients, getting authorization on credit cards.
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Entering charges, payments, and balancing the day in the computer.
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Maintains work area and lobby in neat and orderly manner.
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Attends meetings as required.
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Performs related work as required.
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Practice and adhere to HIPPA regulations.
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