Catholic Charities of Los Angeles, Inc. is one of the largest human services providers in California that operates a variety of programs to serve the poor and strives to find permanent solutions to crisis situations by offering clients the tools and resources needed to achieve greater self-reliance and stability in their lives.
This person in this role assists and supports higher level Client Resources Coordinators in the provision of a variety of social services.
Responsibilities:
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Responsible for determining clients’ eligibility for Agency programs or referral to government programs.
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Interview and obtains background information from clients, initiates and processes casework, identifies applicants; needs and makes appropriate referrals for health, social and employment services.
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Assist clients to complete and submit application forms for government and other social service agencies.
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Provide support services to individuals residing in the community.
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Perform some or all of the following functions: provides training on an individual basis for such skills as personal hygiene, clothing care, mobility, taking medicines, managing money, meal planning/preparation, etc.
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Assist with meal planning/preparation, household maintenance, communication, community participation, medical appointments, etc.
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Makes routine community contacts with such institutions as schools, medical facilities and social service departments.
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May locate and make use of appropriate community resources for clients.
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May evaluate actual living conditions of clients through home visits.
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Assist with casework administration.
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Coordinate and assists in the preparation of client mass orientations.
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Assist in the scheduled mailing for screening interviews.
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Assist higher-level Client Resources Coordinators in updating client contact logs, maintains necessary files and statistical information on clients.
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Prepare reports and related analysis of data.
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Input and transmits data.
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Monitors participants; progress reports.
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Maintain confidentiality of client information and records.
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Promotes continuous quality improvement and service delivery that is aligned with the Agency’s mission.
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Displays sensitivity to the client population’s cultural and socioeconomic characteristics.
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Perform related duties as required.
Qualifications:
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Two years of college education
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Six to twelve months of related experience
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Principles and practices of organization and administration.
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Writes clearly and informatively.
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Edits work for spelling and grammar.
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Presents numerical data effectively.
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Able to read and interpret written information.
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Speaks clearly and persuasively in positive or negative situations.
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Listens and gets clarification.
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Responds well to questions.
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Demonstrates group presentation skills.
To apply go to: https://catholiccharitiesla.org/employment-opportunities/