Do you know Columbus Oncology? It's been a practice of choice for years for those in Columbus that want community-based cancer care. We just launched our third location, and we are seeking a New Patient Scheduler to join our team. We offer:
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Daytime schedule with no evenings or weekends and paid holidays
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Competitive salary, comprehensive benefits package, free on-site parking
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Honest culture that promotes teamwork, respect and life/work balance
Primary Responsibilities:
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Schedule medical office visits, request medical records, and answer multi-line phones.
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Process referrals for patients needing medical oncology and/or hematology appointments by verifying insurance coverage.
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Collect relevant patient data and schedule consultations.
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Verify data accuracy in practice systems, including updates or changes.
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Communicate well with patients, staff, and referral sources to guide a good patient journey.
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Perform routine matters easily; accommodate new priorities; accept feedback & learning.
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Maintain confidentiality. Treat patients with empathy and tact
Requirements:
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Minimum of 2 years of experience in a relevant healthcare environment
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Working knowledge of medical insurance and medical terminology
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Experience with EMRs
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Familiarity in oncology/hematology and/or NextGen is highly desirable.
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Excellent communication and interpersonal skills
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Professional demeanor and outstanding customer service skills.
Columbus Oncology is an Equal Opportunity Employer.
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