*This role is for our Maple & Ash Scottsdale location*
Company Overview:
Maple & Ash is an innovative take on the traditional steakhouse—mixing modern aesthetic with authentic service to deliver classic wood- fired dishes. With a menu crafted by two Michelin star Chef Danny Grant and a 5,000 bottle wine program named one of “America’s Best” by Wine Enthusiast, Maple & Ash finds a way to celebrate every moment. It’s more than just a restaurant, it’s an experience.
In everything we do, there are four principles that we live by:
- Generous - We always give more than we receive and we never take advantage of a guest. The value that a guest receives always exceeds what they pay.
- Professional - We do our work exceptionally, with skill and talent born from decades of hospitality experience. Our staff has more food, wine, and cocktail knowledge than any other restaurant.
- Fun - We love what we do, we laugh a lot, and we never take ourselves too seriously. Having fun is a critical component to success at an intense and complex restaurant such as Maple & Ash.
- Fail Fast - As we strive to be the best, we will make mistakes. It is ok to screw up as long as you learn, adjust, and get better. Don’t wait… fail fast and move on.
What You Will Do
- Be responsible for all day to day events operations of the Service Team and the Dining Room and Lounge
- Lead generation, sales, event planning and execution of events
- Develop, mentor and lead event staff
- Continue to develop and maintain all events systems
- Provide leadership in guest engagement, satisfaction and retention
- Oversee purchasing, inventory, supplies and beverage cost of goods management for events
- Communicate with clients in regards to all proposals, bids, marketing collateral and contracts
- Handle walk throughs and on site inspections with clients
- Ensure guest concerns are handled pre and post event
- Coordinate directly with outside vendors (rentals, linens, AV, floral, etc.)
What You Need to Bring to the Table
- An established and well connected list of contacts
- 5 years of experience in events management
- Flexible schedule; maintain office hours as well as attend events outside of normal business hours
- Ability to maintain composure and stay organized in a fast-paced, high-volume working environment