We are seeking a highly organized and detail-oriented professional individuals, to join our team as a Security Alarm Monitoring /Dispatch Operators. We provide burglary, access control, camera and fire monitoring services. We will train the right individuals for this exciting and important role.
As a Dispatch Operator, you will play a crucial role in ensuring the safety and security of those we service in our community, by monitoring security and surveillance systems, dispatching emergency personnel, and maintaining accurate records.
You must be committed to professionalism, and must be able to work any assigned shift, including nights, weekends and holidays. Primary shift assignment will be graves and swings.
Responsibilities (Include but are not limited to)
- Successfully complete all required training, and meet all company standards, protocols and procedures
- Monitor and respond to all incoming alarm signals, perform access control verification, monitor and respond to camera activity and perform fire monitoring, per operational standards and procedures
- Accurately and timely dispatch of Police/Fire and Medical personnel as required, and provide quality collaboration with these agencies.
- Provide exceptional customer service to both our customers and field technicians, providing assistance via phone, radio, and email
- Maintain accurate and detailed records, and assist with administrative support as needed
Qualifications
- Must be able to obtain Sheriff's license, pass all background and drug testing
- ** (Drug, alcohol and smoke free work environment)
- Strong MS computer skills, and must type minimum of 40 WPM
- Exceptional written, and verbal skills
- Strong multitasking skills, able to manage multi -phone lines and radios
- Confident and able to make sound judgement on critical decisions
- MUST be able to work any assigned shift, including nights ,weekends, and holidays currently hiring for graves/swings
Benefits:
- Medical and Disability Options Available*
- Employer Provided Vision and Dental Benefits*
- Employer Provided Life Insurance *
- Up to 3 weeks paid vacation *
- Paid Holidays*
- 401K Program
- On going career training and support
Job Types: Full-time, Part-time
Pay: $18.00 - $18.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Free parking
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Overnight shift
- Weekends as needed
Work Location: In person