Job Information
Opening Date/Time
06/26/2024 12:00AM Central Time
Closing Date/Time
07/02/2024 11:59PM Central Time
Salary (Monthly)
$5,508.00 - $8,783.00
Salary (Annually)
$66,096.00 - $105,396.00
City, State Location
Nashville, TN
LOCATION OF (1) POSITION TO BE FILLED: DIVISION OF TENNCARE, DAVIDSON COUNTY
The Division of TennCare is dedicated to providing our employees with a hybrid work environment. All TennCare positions have a combination of work from home and work in the office, which varies by position, department, and business need. You may review the specific expectations with our hiring team.
TennCare compensation is equitable and will be based on education and experience for a qualified candidate in accordance with Department of Human Resources (DOHR) policy. This position requires a background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.
Qualifications
Education and Experience: Graduation from an accredited college or university with a bachelor's degree.
Substitution of Experience for Education: Professional-level experience in any one of the following areas may substitute for the required college degree on a year-for-year basis to a maximum substitution of four years: (1) systematic analysis of overall work processes for business or information systems or (2) project management.
Substitution of the Specific Associate's Degree for the Required Bachelor's Degree: Graduation from an accredited college or university with an associate's degree in computer information systems, computer technology or other related field may substitute for the required bachelor's degree.
OR
Two years of experience as a Business Analyst with the State of Tennessee.
Necessary Special Qualifications: None.
Examination Method: Education and Experience, 100%, for Preferred Service positions.
Summary
Summary: Under close supervision, is responsible for planning, initiating, and managing information technology (IT) project.
Distinguishing Features: This is the entry-level class and under close supervision, is responsible for planning, initiating, and managing information technology (IT) project. This class differs from the intermediate class in that incumbents of the latter perform at the working-level with an intermediate understanding of the Project Manager duties/functions, and can perform some tasks independently, while contributing to team efforts.
Responsibilities
Identifying Objects, Actions, and Events:
- Participate in developing or updating plans for projects including project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
Estimating the Quantifiable Characteristics of Products, Events, or Information:
- Participate in determining time, cost, resources, and materials needed to complete the project.
Scheduling Work and Activities:
- Under general supervision, manages project execution to adhere to schedule.
- Under close supervision, coordinates activities of project personnel.
- Under close supervision, coordinates the assignment of project work according to plan and schedule.
- Participate in the development and maintenance of the detailed project schedule.
Organizing, Planning, and Prioritizing Work:
- Participate in the development and maintenance of work breakdown structure (WBS).
- Under close supervision, organizes project work into manageable groups.
- Under close supervision, develops and maintains the project management plan.
Making Decisions and Solving Problems:
- Under close supervision, collaborates with project stakeholders to identify problems and resolves/escalates as appropriate.
- Participate in the identification and management of project dependencies.
- Under general supervision, manages project change control process.
Updating and Using Relevant Knowledge:
- Keep current with emerging project management skills, methodologies, and technologies.
Analyzing Data or Information:
- Tracks and reports project actuals against project plan.
Selling or Influencing Others:
- Under close supervision, participates in establishing and managing stakeholder expectations.
Monitoring and Controlling Resources:
- Assist with tracking and monitoring of project budget.
- Assist in the tracking and reporting of team hours and expenses.
Monitor Processes, Materials, or Surroundings:
- Under close supervision, participates in project performance review.
- Participate in monitoring and reporting on project schedule including critical path.
- Participate in monitoring and tracking of project milestones and deliverables.
- Participate in the identification of risks and the development of contingency plans.
- Participates in project reviews and develops understanding of work breakdown structure.
- Participate in project execution to adhere to defined scope.
Coordinating the Work and Activities of Others:
- Under close supervision, assigns duties and responsibilities to project personnel.
- Under close supervision, participates in guiding the appropriate project stakeholders in the development of the project scope statement.
Communicate with Persons Outside the Organization:
- Under close supervision, participates in the management of external stakeholder communications.
Getting Information:
- Assist in the review and interpretation of business requirements and supporting project documentation.
- Researches, collects and evaluates project data necessary to meet project reporting requirements.
- Under close supervision, participates in gathering initial project requirements for project charter development.
- Participate in the identification of internal and external project stakeholders.
- Participate in the review of project proposals, cost estimates and budgets.
Staffing Organizational Units:
- Under close supervision, participates in the identification of project roles, responsibilities, and skills required to achieve project goals.
- Under close supervision, works with management to acquire team needed to staff the project.
- Under close supervision, participates in the execution of the project human resource/staffing plan.
Evaluating Information to Determine Compliance with Standards:
- Participate in reviewing project deliverables to evaluate adherence to quality standards.
- Participate in the review of project processes and procedures to evaluate adherence to State of TN project management methodology and agency standards.
Communicating with Supervisors, Peers, or Subordinates:
- Under close supervision, executes the project communication plan as detailed in the project management plan.
- Under close supervision, participates in the communication of project and product expectations to project stakeholders.
- Under close supervision, participates in reporting the project status to project stakeholders.
- Under close supervision, participates in the communication and escalation of project issues to appropriate project stakeholders.
Developing and Building Teams:
- Creates a positive and pleasant work atmosphere where all contributors feel important and responsible.
Interpreting the Meaning of Information for Others:
- Assist with the development of project reports and presentations.
- Under close supervision, interprets and communicates project schedule to stakeholders.
Coaching and Developing Others:
- Under close supervision, participates in coaching project team members in the concepts and application of the project methodologies and principles.
Judging the Qualities of Things, Services, or People:
- Participate in managing project execution to continually validate project and product quality measurements.
- Participate in establishing and managing project quality.
- Participate in the identification and documentation of project success factors corresponding with quality measurements.
Documenting/Recording Information:
- Under close supervision, reviews project documentation for adherence to standards.
- Under close supervision, manages compilation and storage of project documentation (central repository).
- Participates and documents project post-closure review(s).
- Assist with the development of project close documentation.
Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment:
- Participate in the procurement process.
Resolving Conflicts and Negotiating with Others:
- Exercises active listening techniques when faced with complaints or disputes and under close supervision, work with others to develop potential solutions or assist others in finding positive outcomes.
Provide Consultation and Advice to Others:
- Under close supervision, participates in the implementation of process improvements and methodology enhancements.
Training and Teaching Others:
- Under close supervision, participates in providing project methodology training and instruction to project team members.
- Under close supervision, participates in the coordination and oversight of the project training plan execution.
Competencies
Competencies:
Knowledge:
- Clerical - Basic knowledge of Microsoft Office products
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
- Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
- Project Management Knowledge - Basic knowledge of project management methodology
- Basic understanding of interpersonal skills and Quality Management techniques
- Basic understanding of Quality Management techniques
- Basic knowledge of reporting actuals against schedule
- Basic knowledge of PM principles involved in monitoring project deliverables against scope documents
- Knowledge of quality control, costs, and other techniques for maximizing the effective deployment of solution
- Project Management - Knowledge of basic project management concepts
Skills:
- Active Learning - Understanding the implications of new information for both current and future problem solving and decision making
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action
- Reading Comprehension - Understanding written sentences and paragraphs in work related to make improvements or take corrective action
- Speaking - Talking to others to convey information effectively
- Writing - Communicating effectively in writing as appropriate for the needs of the audience
- Instructing - Teaching others how to do something
- Time Management - Managing one's own time and the time of others
- Establish and maintain cooperative and professional relationships with project team members
- Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
- Motivating, and directing people as they work, identifying the best people for the job
- Determining how money will be spent to get the work done
Abilities:
- Fluency of Ideas - The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity)
- Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations)
- Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences
- Oral Expression - The ability to communicate information and ideas in speaking so others will understand
- Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem
- Time Sharing - The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources)
- Written Comprehension - The ability to read and understand information and ideas presented in writing
- Written Expression - The ability to communicate information and ideas in writing so others will understand
Tools & Equipment
- Projector/Audio-Video Equipment