About Us:
Riviera Spa is a renowned wellness destination dedicated to providing exceptional spa experiences for our clients. We offer a wide range of services aimed at rejuvenating the mind, body, and soul in a tranquil and luxurious environment.
Job Description:
We are seeking a motivated and guest-oriented individual to join our team as a Spa Coordinator. The Spa Coordinator will be responsible for managing the daily operations of the spa, including scheduling appointments, greeting clients, providing information about services, and ensuring a seamless and relaxing experience for all guests.
Responsibilities:
- Manage spa appointments, including scheduling, rescheduling, and cancellations
- Greet clients and provide exceptional customer service throughout their visit
- Answer phone calls, respond to inquiries, and provide information about spa services
- Maintain cleanliness and organization of the spa reception area
- Process payments and handle cash transactions accurately
- Assist with inventory management and ordering of spa supplies
- Collaborate with the spa team to ensure smooth operations and excellent customer satisfaction
- Handle any guest complaints or issues professionally and effectively
- Meet membership sales goals
Qualifications:
- Previous experience in a customer service or hospitality role, preferably in a spa or wellness environment
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Proficiency with Google Suite and Mindbody
- Passion for wellness and a positive attitude
Benefits:
- Performance bonuses
- Health insurance benefits
- Discounted spa services
- Opportunities for professional development and advancement
To apply, fill out the following assessment:
https://www.ondemandassessment.com/link/index/JB-I151CK7AB?u=1150801
Candidates who do not fill out the assessment will not be moved forward in the hiring selection process.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- 8 hour shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
- Weekends as needed
Ability to Relocate:
- Dallas, TX 75205: Relocate before starting work (Required)
Work Location: In person