Fogo de Chão is a leading Brazilian steakhouse, or Churrascaria, which has specialized for nearly 40 years in fire-roasting high-quality meats utilizing the centuries-old Southern Brazilian cooking technique of churrasco. Here at Fogo, we complement our extraordinary service with extraordinary people.
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing a passion and customer focus to the business.
Now Hiring / Immediately Hiring: General Manager
Essential Duties and Responsibilities include the following. Other duties may be assigned.
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Advise and oversee Restaurant Leaders (Front of House and Heart of House Managers) and restaurant Office Assistant.
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Attract, develop, and retain restaurant leadership.
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Ensure appropriate staffing levels throughout the restaurant.
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Develop Next Level Restaurant Leaders.
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Partner with Sales Manager in growing group dining sales revenues, event execution, and monitoring the appropriate staff and yield for the space on each date and time.
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Execute the Manager in Development Program for new managers in training.
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Partner with Talent Acquisition to communicate promotion opportunities and offer letters.
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Ensure guest satisfaction and brand consistency in quality of service and product.
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Review Guest Sentiment, determine trends, identify gaps, and create improvement plans.
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Master and ensure execution of Guest Ready Routines by shift, day, week, month, and quarter.
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Achieve revenue targets and monitor key plan drivers by forecasting and filling revenue gaps.
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Recognize local and industry dining trends.
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Responsible for full restaurant operational and financial success.
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Participate in Facilities Maintenance program by evaluating and submitting repair and maintenance requests in a timely manner.
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Achieve annual EBITDA targets.
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Ensure Guest and employee safety.
Education, Experience & Travel Required
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5 years restaurant operations, and 3 years churrasco and churrascaria cuisine knowledge preferred.
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High School Diploma or equivalent is required. Bachelor’s degree in hotel/restaurant management is desirable. Combination of experience and education will be considered.
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Proficient in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports.
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Occasional travel required.
Physical Demands
The employee must frequently lift and/or move up to 25 pounds. Must have a high level of endurance and mental acuity and toughness to manage conflict and deal successfully with high stress situations.
Fogo de Chão is an Equal Opportunity & E Verify Employer