SPECIALTY: Consumer-Directed Personal Assistance Program
POSITION DESCRIPTION:
BRIDGES operates a variety of programs guided by the Philosophy of Independent Living to provide services and supports for individuals with disabilities to experience autonomy in all areas of living.
BRIDGES acts as a Fiscal Intermediary in a NY State Agency with Choice model, that allows people with disabilities who are Medicaid and long term care eligible to recruit, interview, hire, train and dismiss their own employee known as a Personal Assistant (PA).
The Program Specialist assumes responsibility for time and attendance functions for consumers and personal assistants.
QUALIFICATIONS
· Must be Bilingual/ Spanish
· Familiarity with the overall concept of Medicaid and the home care industry
· Familiarity with the Independent Living Philosophy and CDPA
· Capable of communicating with and in a manner that is culturally sensitive to individuals with disabilities
· Must be able to travel locally and regionally for meetings and worker enrollments when needed
· Ability to provide exemplary customer service
· Must be able to maintain solid documentation on all people served
· Working knowledge of Microsoft Office Software, including Excel, Word and Power Point.
· Ability to become proficient on other software products as utilized by the position
· Excellent interpersonal, organizational, written and oral communication skills; able to interact with all levels of associates in a respectful, confidential manner
· Effective and collaborative team player
· Experience with Electronic Verification Systems
Maintain strong work ethic and strict adherence to code of ethics, standards of conduct and confidentiality requirements.
DUTIES & RESPONSIBILITIES:
Experience in Consumer Directed Personal Assistance (CDPAP) Preferred
· Facilitate consistent learning and development on DOH and DOL standards to ensure program compliance & Maintain accurate record keeping, note taking, and data entry
· Monitor and communicate with staff and participants regarding information that may affect the status of a personal assistant, including; health assessment status, Medicaid exclusion, work permit or ID expiration, etc., to ensure compliance
· Monitor daily entries into the electronic visit verification system
· Attend agency-sponsored in-service/trainings
· Facilitate community outreach at key locations and designated events
· Comply with federal, state, and local financial legal requirements by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions.
· Maintain strict confidentiality and protect Agency operations by keeping information confidential and secured
· Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies
· Adhere to all Agency policies and procedures, including but not limited to corporate compliance, personnel and fiscal policies and procedures
· Establish and maintain a strong attention to detail, ensuring work is accurate and complete, and adhere to all established deadlines
· Remain current in all agency required trainings
· Additional duties as assigned.
BRIDGES is committed to a common language and values to describe the culture and behavioral expectations for all stakeholders, including people served, employees, and visitors.
Our values:
Synergy Dignity & Worth Acceptance Empowerment & Leadership
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
License/Certification:
- Driver's License (Preferred)
Work Location: In person