Job Title: Front Desk Receptionist (Job code: 053)
Liberty Doctors is looking to add an experienced Full-time Front Desk Receptionist to work at a medical practice in Summerville, SC. 2 years of experience as a Front Desk Receptionist in a medical office preferred. Pay rate based on experience.
About Us: Our mission and primary focus is the well-being and overall health of our patients. We are passionate about educating our patients on living a healthy lifestyle. We take pride in providing our patients with excellent care and customer service. We also strive to employ dedicated professionals by offering constant support and a positive team environment.
Reports to: Office Manager
Duties and Responsibilities:
This list may not include all of the duties assigned and may be updated intermittently to accommodate miscellaneous duties as assigned.
- Recognize and register patients.
- Verify current informational status.
- Collect co-pays and account balances.
- Check all insurance for accuracy, make necessary phone calls.
- Direct all calls to appropriate parties.
- Confirm next day appointments.
- Inform proper parties of all incoming fax messages.
- Send out follow-up reminder notices.
- Knowledge of medical terminology.
- Explain office policies to patients as needed.
- Maintain a clean or orderly reception/waiting room and work area.
- Reconcile daily activity report, balance day sheet.
- Follow HIPAA regulations.
- Follow OSHA rules and regulations.
- Maintain strictest confidentiality.
Qualifications and Skills:
- High school diploma or equivalent
- Word processing, data entry, telephone and computer experience
- Demonstrated ability to work independently and as a team player.
- Tactfulness\soft spoken.
- Skills in answering the telephone in a pleasant, helpful manner using a multi-line phone system.
- Demonstrate willingness to adapt to change.
- Must be a self-starter and dependable.
- Able to prioritize workload while remaining flexible.
- Customer service experience.
- Able to speak/write English clearly and make self-understood.
- Good verbal and written communication skills
- Correct grammar, spelling skills, and legible writing.
- Able to read, understand, and follow oral and written instructions.
- Demonstrate compassion and caring in dealing with others.
- Confident positive manner and appearance.
- Correctable vision and hearing within normal range.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- medical practice: 2 years (Preferred)
Work Location: In person