Type of Contract: Full time, Permanent
Location: Stockbridge, Atlanta
Reporting to: Customs Brokerage Manager
We at D.B. Group America, are looking to fill a position for “Customs Brokerage Entry Writer,” responsible for processing customs entry, ISF filing, classifying, billing, and all functions related to customs brokerage.
PRIMARY RESPONSIBILITIES - These responsibilities include the following, but are not limited to:
- Analyze and validate import documentation and data to ensure they are in accordance with all applicable laws and regulations prior to entry submission to U.S Customs and Partner Government Agencies (PGA)
- Enter required shipment data and customs data into the brokerage software.
- Communicate and provide timely response to US Customs or other PGA’s clients, coworkers, and supervisors in a clear, and concise manner. Review and monitor all Customs rejections.
- Prioritize work based on estimated time of arrival, (ETA) and product service level, last free day, and transportation mode.
- Ensure exceptional customer service, under the limited supervision and advice of the department supervisor or manager, by proactively informing clients of shipment status.
- Classify entries as per the client SOP, Parts Database, and or/direction from Licensed Customs Broker/Classification Specialist
- Adhere to all company policies, procedures, and guidelines, assigned work schedules and attendance requirements.
- Perform other duties as assigned.
QUALIFICATION & SKILLS REQUIRED
- High School Diploma or GED required.
- Minimum of 1-3 years experience in customs brokerage, or will train qualified inexperienced individual.
- Sound Knowledge of US Customs rules and regulations is a plus, and ability to read and understand the regulatory language and troubleshoot basic Customs entry issues (ABI,ACE related, AMS).
- Computer Knowledge is a must (Cargowise will be a plus)
- Good Communication and Customer Service Skills.
- Exceptionally organized and detail oriented.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Vision insurance
Schedule:
Application Question(s):
- How many years of experience in entry writing
- Do you have a sound and thorough knowledge of US Customs, rules and Regulations
Work Location: In person