The Store Manager provides passion and leadership, while upholding Wally’s standards She/he must have the ability to manage store personnel in all departments, ensure product quality, and is responsible for providing superior guest service. Store Managers typically work a minimum 50-hour work week, including most weekends and holidays.
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Foster a workplace that results in the development of a high performing team following all Wally’s policies and procedures.
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Must be role model, leader, and mentor; must solve problems, make informed decisions, and manage the workforce and time wisely in order to achieve maximum results
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Recruit, develop, lead, and inspire store leadership and team members.
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Support departments and team members during high traffic times as needed.
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Ensure that each department is meeting the execution of daily tasks and operational goals.
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Manage the product offering, guaranteeing the food quality meets Wally’s standards.
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Maintains food safety as top priority, completing all necessary forms, ensuring all food service team members are certified and following proper protocols.
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Work directly with inventory manager to ensure cross merchandised food products are stocked and displayed properly
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Recruit, develop, and lead a highly effective team of food service team members.
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Understand and apply federal, state, and local laws in regards to foodservice and general employment matters
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Manage food service employees, protect quality, and provide superior guest service, such as resolving customer issues quickly in friendly and professional manner
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Supervise training of all team members and maintain store to appropriate staff levels.
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Oversee team member performance management and conduct evaluations.
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Work with GM to manage store budget, control labor and overtime
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Utilize and ensure proper documentation of all Wally’s policies & procedures, following the Wally’s handbook.
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Communication with Insperity and Wally’s corporate leadership.
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Perform other duties as required and/or assigned
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Ability to work in a fast paced, high pressure environment
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Employee must be able to perform essential functions of the job with or without reasonable accommodation