*Job Overview:*
We
re looking for a dedicated an
experienc
- Team Leader - Dry
- eaning Retail
Store/ Plant Oper
pport
siness serving a
he Team Lea
- will be trained and be responsible for overseein
aspects of the stor
- activities, ensuring except
al customer service, man
ing customers, team members and improving sales and margin.
After demonstrated ability in this role, the Team Leader will be the leading candidate promoted to Asst. Manager for this retail store and plant location and over time, others. This role presents an exciting opportunity for individuals with a good background as an energetic Team Leader, willingness to learn and work hard, to excel in a dynamic environment and be rewarded for performance!
*Responsibilities:*
- Greet and assist all walk-in customers in the store
- Front counter help with customer drop-off and pick-up of orders
- Assist customers with cleaning, stain and finishing needs, and/or questions
- Assist with Sort and examine articles of clothing
- Mark-In incoming customer orders
- Assist with consistently ensure cash drawer accuracy and integrity
- Assist with general housekeeping to support a clean store appearance
- Solve Customer Issues and Claims and escalate as and when needed
- Assist with and support and Manage Commercial Accounts
- Learn the POS (point of sale) system to maximize its tools and impact
- Other duties as assigned
- Develop and implement effective improvements to improve store performance based on KPIs or Key Performance Indicators used by Leadership Team.
- Build excitement and enthusiasm and motivate a team of employees to achieve sales targets and deliver excellent customer service
- Collaborate with the Leadership team to drive store profitability and meet business objectives
*Skills:*
- Previous retail / plant Dry Cleaning customer service experience required
- Dry Cleaning experience in some capacity is required
- Must be dependable and have strong work ethic to get things done
- Must be comfortable working while standing for long periods of time
- Strong attention to detail
- An understanding of textiles and garments is preferred
If you are a motivated individual with a great work ethic, dependable, passion for improving operations with Ownership team and a track record of success in making things better, we encourage you to apply for the Team Leader - Dry Cleaning Retail Store/ Plant Operation position today. Come join our team and contribute to the growth and success of our growing retail Dry Cleaning business today!
Thanks!
Hiring Manager
Candlelightcleaners@proton.me
Job Type: Full-time
Pay: $16.75 - $17.50 per hour
Benefits:
* Employee discount
* Paid time off
Experience level:
* 3 years
Shift:
* 10 hour shift
* 8 hour shift
Weekly day range:
* Monday to Friday
Experience:
* Dry Cleaning Customer Service: 3 years (Required)
Ability to Commute:
* Gilbert, AZ 85296 (Required)
Work Location: In person