The Lead Customer Service Representative handles all matters at our facility in regards to providing excellent customer service. Provide exceptional customer service to clients and pets
Schedule and maintain appointments using Gingr
Oversee making lists for dog play and run times
Maintain all front office records
Facilitate training of new employees
Maintains pet vaccinations records in Acord with our protocols and communicates information effectively to customers
Handle escalated customer situations
Open/close clinic $16.00 - $20.00