Overview
We are seeking an experienced Administrative Assistant to join our team in a dental office. The ideal candidate will be responsible for providing exceptional support to our staff and patients, ensuring seamless day-to-day operations, and contributing to the overall success of our medical office.
Duties
- Greet patients and provide a positive, welcoming experience
- Manage phone calls and answer queries with professional phone etiquette
- Utilize phone systems to efficiently communicate with patients and staff
- Assist with event planning, such as scheduling appointments and meetings
- Provide exceptional customer support, addressing patient concerns and inquiries
- Maintain accurate and up-to-date records, including patient information and data entry
- Support the dental office by performing administrative tasks, including but not limited to:
- Handling patient files and records
- Assisting with billing and insurance claims
- Maintaining a clean and organized office environment
- Coordinating with other medical offices to facilitate smooth operations
Skills
- Proficiency in dental or medical office operations
- Experience as a dental receptionist or in a related field
- Strong customer support and phone etiquette skills
- Familiarity with phone systems and data entry software
- Excellent organizational skills, with the ability to prioritize tasks and manage multiple responsibilities
- Personal assistant experience
- Ability to work effectively in a fast-paced environment
- Experience in a dental office or medical office setting
- Detail-oriented with the ability to maintain accurate records
- Strong communication and interpersonal skills
- Ability to maintain confidentiality and adhere to HIPAA regulations
- High school diploma or equivalent required; associate's or bachelor's degree preferred
- Basic computer skills and proficiency in Microsoft Office applications
- Ability to lift up to 25 pounds and stand for extended periods of time
- Availability to work flexible hours, including weekends and evenings
Job Type: Full-time
Pay: From $16.00 per hour
Expected hours: 35 per week
Benefits:
Schedule:
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
Ability to Relocate:
- Houston, TX: Relocate before starting work (Required)
Work Location: In person