Avalon Hospitality Group is looking for the right, dynamic, results-oriented General Manager for the 244-guest room Crowne Plaza LA Harbor Hotel in San Pedro. The ideal candidate will have at least 5 years of experience as General Manager of a nationally branded, full-service hotel, preferably with IHG.
The primary responsibility is to manage the daily operations of the hotel, with the ability to lead and execute the brand and company strategies. The candidate must have a thorough understanding of how to build and oversee the sales process and HR policies and procedures.
This position reports to the VP of Operations for Avalon Hospitality Group.
Essential Functions:
Leads and manages hotel operations
- Approves hotel department budgets, defining and directing changes, as required. Facilitates the preparation of hotel budgets and forecasts for corporate submission and approvals.
- Reviews forecasts. Directs hotel actions required to maximize profitability, increase service levels, and comply with Hotel and Corporate policies and procedures and Brand Standards.
- Oversees the Sales and Marketing activity and results. Leads and/or participates in sales and marketing strategy meetings. Participates in the efforts to secure business as needed.
- Leads executive committee/department heads to ensure overall profit, service, and team member satisfaction goals are met or exceeded.
- Speaks with and responds to guests regarding service challenges.
- Facilitates hotel meetings (i.e., Executive committee, Staff Meeting, All Team Member Meetings, etc.).
Management
- Hires, supervises, coaches, disciplines, and conducts performance evaluations for department heads and key personnel.
- Develops the skills and abilities of direct reports.
- Monitors high potential department head's and team member activity and ensures their growth within the company.
Corporate Communication and Owner Relations
- Communication with hotel owners regarding results and aligning strategic plans for the future development of their hotel.
- Communicate with a variety of corporate departments regarding implementing standards, procedures, and policies. Provides feedback on company-wide initiatives.
Requirements:
The right candidate must have 5-8 years of GM experience in the hospitality industry and knowledge of hotel operations, sales and marketing, food and beverage, and HR. Proven ability to recruit, motivate and train a team of professionals. Candidates must have experience in the local or neighboring market, preferably with IHG.
Candidates selected for further consideration will be contacted within two weeks of the closing date of this ad. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: $105,000.00 - $115,000.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Relocation assistance
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Education:
Experience:
- Hotel General Manager: 5 years (Preferred)
- IHG Brand: 1 year (Preferred)
Work Location: In person