We seek a Host or Hostess to join our team as guests' first point of contact. The job responsibilities include greeting guests, providing clear and accurate wait times, and guiding customers to their cashier. A passion for customer service and strong communication and organizational skills are required. You are the first impression that will help provide a pleasant and smooth dining experience for our guests.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Escort customers to designated cashiers or areas
- Assist in keeping the line flowing and showing people where the online line is if they dont already know
- Cater to guests who require special attention
- Manage waitlist during peak hours and estimate wait times accurately
- Maintain cleanliness and organization
- Collaborate with receptionists and cashiers
Qualifications:
- Strong hospitality and customer service skills
- Excellent communication skills
- Ability to multitask and handle high-pressure situations with ease
- A positive attitude and willingness to work as part of a team
- Able to walk or stand for long periods of time.
- Flexibility to work evenings, weekends, and holidays as required
Join our team as a Host/Hostess and be part of creating memorable shopping experiences for our guests.
Job Types: Full-time, Part-time
Pay: $15.00 per hour
Expected hours: No more than 35 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
Experience:
- Floor Host/Customer Service: 1 year (Required)
Ability to Relocate:
- New Buffalo, MI 49117: Relocate before starting work (Required)
Work Location: In person