-New Customer outreach and lead generation, initiating company introduction to new prospect customers and scheduling and conducting customer calls to present new innovations.
-Serve as a primary point of contact for new inquiries, developments, and execution of launches.
-Review monthly projections to stay on track with targets and update strategies as needed.
-Execute the development of customer strategies, products, and services with clear communication from cross functional teams.
-Follow up on projects/opportunities from marketing presentations and initiations.
-Source packaging as needed to meet customer expectations along with reviewing compatibility between formula and packing with internal partners to provide the quality the customer is anticipating.
-Generate and manage feasible timelines with cross-functional teams and customers to ensure on time deliverables are met.
-Work closely with Finance and internal teams to provide accurate costing within the gross margin targets and review any changes that may need to be done in order to meet internal and customer targets.
-Generate, publish, and follow-up on all documentation assocaited with development and launch of a product, which included regulatory documents, requesting part numbers. updating Bills of Material, managing customer purchase orders, and quality documentation correlating to product launches.
-Attend meetings with discussions of customer orders when relating to production plans/schedules, quality, receiving, and shipping etc.
-Manage customer visits to include coordinating participation by other Cosmax team members.
-Manage and update deliveries in system of customer provided materials for new product launches and ensure smooth delivery and receiving of such materials as required.
-Providing reporting for customer orders externally and internally as needed with validation that the information provided is aligned externally and internally.
-Provide reporting to management on project trackers, projections, open order reports and other reports as requested.
-Work with planning team to expedite schedules where necessary and provide production planning information to customers as needed.
-Problem solve cross-functionally to ensure customer satisfaction and proactive approach.
-Issue delivery requests to our shipping group and assist with any coordination between Cosmax shipping, Customer, and 3pLogistics groups.
-For and PO cancellations/delays of new launches, work with internal teams to gather details allowing you to issue liability details to customers in timely manner and support quick resolution.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Business development: 2 years (Preferred)
- Sales: 2 years (Preferred)
Ability to Commute:
- Ridgefield Park, NJ 07660 (Preferred)
Ability to Relocate:
- Ridgefield Park, NJ 07660: Relocate before starting work (Required)
Work Location: In person