Job Summary:
We are seeking a Front End Associate to join our team. The ideal candidate will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.
Responsibilities:
- Greet and welcome guests as they arrive
- Assist guests with seating arrangements
- Take and process guest orders accurately
- Handle cash and credit card transactions using POS systems
- Provide menu recommendations and answer inquiries about menu items
- Maintain cleanliness and organization of the front end area
- Assist in bussing tables and resetting them for new guests
- Upsell additional items to enhance the guest experience
Requirements:
- Prior experience in food service or guest services preferred
- Strong interpersonal skills for effective guest relations
- Ability to perform basic math calculations for order totals and transactions
- Familiarity with OpenTable or similar reservation systems is a plus
- Knowledge of food preparation and sanitation practices
- Ability to work in a fast-paced environment while maintaining attention to detail
- Willingness to learn and adapt to changing priorities
This position offers the opportunity to work in a dynamic environment where customer service is paramount. If you are passionate about delivering excellent service and creating memorable experiences for guests, we would love to hear from you. Apply now to join our team as a Front End Associate!
Job Type: Full-time
Pay: $18.22 - $21.94 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Restaurant type:
- Quick service & fast food restaurant
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Restaurant experience: 1 year (Required)
Ability to Commute:
- Springfield Gardens, NY 11413 (Required)
Ability to Relocate:
- Springfield Gardens, NY 11413: Relocate before starting work (Required)
Work Location: In person