Front Desk Patient Coordinator
If you are interested in this position, and have customer service experience, in addition to applying on Indeed, please send a short video introducing yourself to 423-718-0465 and explaining your answer to the five questions posted below:
- 1)Why you're interested in the position?
- 2)What sets you apart from other candidates?
- 3)What do you like about the aesthetic field?
- 4)What do you consider your greatest achievement?
- 5)Why do you want to work for Southern Surgical Arts?
Front Desk Patient Coordinator duties include but are not limited to:
- Answering Multiple phones for a busy Medical Practice and Surgery Center. Screen calls, refer callers to appropriate individuals and give routine information. Provide efficient and professional telephone services
- Scheduling appointments and register patients/answer inquiry questions
- Confirming appointments
- Check patients in & out/Collect payments
- Managing waiting room
- Daily deposits
- Data Entry - maintain medical records for each patient including creating patient charts, scanning all consents, medical records into patients medical records.
- Open Office/Surgery - Arrival time 6:45AM eastern(surgery)
- Close Office/Surgery
- Assist Staff - communication with back Clinic/Office Staff and Providers.
- Respects and maintains privacy and dignity of patients; assure patients confidentiality at all times
- Other task, projects and/or assignments as directed
- Success Factors: Dependability, thoroughness, multi-task, works well under pressure, ability to work as a team member, outgoing personality, excellent telephone skills/etiquette, detailed oriented and positive demeanor with patients, staff members and Physicians.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical specialties:
Schedule:
- Extended hours
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 5 years (Preferred)
Work Location: Multiple locations