DESCRIPTION:
The Front Desk Assistant at Red Dot Fitness, Inc. will be responsible for operating and managing front desk reception in addition to assisting with operational administration duties and retail sales. Effective communication with clients, guests, and staff is paramount as well as ensuring that all clients and guests have a warm and welcoming salutation and departure from the facility. Hours of operation are 5-6 am to 7 pm M-F and 7 am to 1 pm on Saturday. If you think you're qualified, motivated to work, and energetic, submit your cover letter and resume. Expected start date: ASAP.
QUALIFICATIONS:
- Excellent communication skills, including phone etiquette and customer service
- Dependable, prompt, efficient, self motivated, flexible/adaptive
- Passionate to interact and assist with the needs of RDF clients, guests and staff
- Ability to work early morning hours, evenings and/or weekends
- Customer service oriented
- Ability to keep accurate and detailed notes
- Possess basic computer skills
- Possess problem-solving/resolution skills
- Good organizational and multi-tasking abilities
Direct Report:
The Front Desk Assistant reports directly to the Operations Manager and/or in the interim to a member of the management team as directed by the CEO and President of Red Dot Fitness, Inc.
PRIMARY PERFORMANCE RESPONSIBILITIES :
- Greet and welcome clients and guests warmly and by name
- Direct client and guest foot traffic
- Assist with client and guest check-in
- Answer questions and assist/liaise with addressing client and guest concerns
- Assist staff with scheduling client appointments and attendance tracking
- Assist with point of sale/retail
- Answer all incoming calls and redirect them and/or take messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail
- Monitor front desk office supplies and communicate needs to management
- Keep front desk clean, tidy, presentable with all necessary materials (forms, pens, etc)
- Attend and/or participate in weekly staff meetings as required by management
- Help to ensure the cleanliness of the entire facility in accordance with established policies
- Execute other duties as assigned by management'
- 'Work Location:
- One locationWork Remotely
- No
Job Type: Part-time
Pay: $17.00 per hour
Benefits:
Schedule:
- Evening shift
- Monday to Friday
- Morning shift
- Rotating weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person