Image Orthodontics is seeking an enthusiastic and dependable Patient Coordinator to join our dynamic team at our Blossom Hill office. As the initial point of contact for our patients, this role is pivotal in setting a welcoming and positive tone for their experience with us. If you have a passion for customer service and thrive in a fast-paced environment, you could be the perfect fit for our team!
Locations and Schedule
- This is a full-time position
- Monday-Friday
Benefits
- Competitive salary commensurate with experience
- Health benefits package
- Paid time off and holiday pay
- Positive and supportive work environment
Qualifications and Skills
- Previous experience in a customer service or receptionist role preferred
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Proficiency in computer skills and experience with dental software a plus
- Must be dependable, punctual, and able to work well independently as well as part of a team
- A cheerful attitude and a genuine smile are a must!
Responsibilities Include
- Greet patients with a warm and friendly demeanor as they arrive at the office.
- Manage patient appointments and maintain the office schedule to ensure efficient operations.
- Answer phone calls and emails promptly and professionally, providing information and scheduling appointments as needed
- Verify insurance coverage and assist patients with billing and payment inquiries
- Maintain a clean and organized front office area
- Collaborate with the dental team to ensure seamless patient experiences
If you are driven by a desire to provide outstanding customer service and wish to make a difference in the lives of patients, please apply to join us at Image Orthodontics. We are committed to creating beautiful smiles and ensuring that each patient’s visit is a pleasant and memorable experience.
About Us
Image Orthodontics is a proud partner of Image Specialty Partner (ISP), a doctor-led dental partnership organization throughout Northern California and Oregon. We believe that a healthy, beautiful smile is more than just an aesthetic feature – it is a catalyst for confidence and self-esteem. Propelled by our core values of Integrity, Efficiency, Teamwork, and Going Above and Beyond, we are committed to excellence in every facet of our work and providing the best experience for our patients.
Equal Opportunity Employer
Image Specialty Partners is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from individuals of all backgrounds and experiences, and we do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other status protected by law.
Pay Transparency
In compliance with state applicable laws, Image Specialty Partners is obligated to provide a reasonable estimate of the compensation range for this role. Individual compensation decisions are ultimately based on factors such as qualifications, experience, skill set, and internal alignment.