Who We Are
We are Placer Title Company, a Mother Lode Holding Company. We encourage growth within our company. We are proud of the fact that our employees & leaders are passionate about taking care of their customers and supporting each other. We take care of our people. We don’t just tell our folks how much we appreciate them, we show them, every day.
What We Do
Typically found in a branch/office setting where the assistant provides support to Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer. Primarily focused on residential transactions.
Job Level Summary
Responsible for providing administrative support to the escrow team, this includes dealing with details of a highly confidential nature. Assisting with collecting and preparing documents in the opening and closing of orders, assisting escrow principals, their lenders and/or agents in the closing of escrow. This is an entry level position in escrow.
Essential Functions
Performs a wide range of administrative duties to gather information and assist in the escrow process.
Handles incoming phone inquiries, providing exceptional customer service·
Organizes and maintains file system, file correspondence and other records.
Input orders with complete and accurate information.
Sets up escrow files.
Assists in the escrow process flow keeping a current check list of items.
Performs accounting functions set by each branch and may include receipt of funds into escrow account, the opening and closing of interest-bearing accounts with the escrow accounting department, requests for wire transfers.
Assists in ordering beneficiary statements or payoff demands, fire insurance policies, loan documents, lender requirements for funding and other documents as required by principals for the recording and closing of escrow files.
Ordering of beneficiary statements or payoff demands, fire insurance policies, loan documents, and other documents as required by principals, preparation, execution and recording of required documents.
Assists in the preparation of recording packages to the title department.
Prepares HUD/Closing Statements, disbursement worksheets, and cuts checks for all closed files.
Knowledge and Skills/Technology Used
Basic knowledge of title and escrow process
Basic accounting knowledge
Must have excellent comprehension and organizational skills.
Ability to manage multiple actions at once; flexibility to reprioritize based on the direction of management.
Strong customer service orientation
Must display professionalism in circumstances of high pressure and heavy workload.
Excellent verbal communication and problem-solving skills
Recommended to become a notary within 1 to 2 years.
Ability to work with mathematical concepts (fractions, percentages, ratios, and proration’s)
Good working knowledge of Microsoft Office applications
Education and/or Experience
High School Diploma or General Education Degree (GED) equivalent.
Supervision Received or Extended
No responsibility for the supervision of others.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal work hours and/or responsibilities from time to time, as needed.
What We Offer
By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity, and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. Mother Lode Holding is an equal opportunity employer in every sense of the term.
Based on eligibility, Mother Lode Holding offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Work Location: In person