TITLE: Admissions Specialist
DEPARTMENT: Office of Admissions
REPORTS TO: Director of Admissions
CLASSIFICATION: Staff-12 months
EFFECTIVE DATE: TBD
EMPLOYMENT STATUS: Part -Time
EMPLOYMENT CLASSIFICATION: Non-Exempt
JOB SUMMARY:
The Admissions Specialist is responsible for the marketing, advising, and admitting efforts for university programs. Service includes enrollment services, new student recruitment, community outreach, public information, and promotional events.
The Admissions Specialist will work collaboratively with other enrollment management functions, including financial aid, registrar, bursar, and student affairs units. Under the guidance of the Director, the Specialist will work with colleagues to deliver successful enrollment outcomes for the University.
ESSENTIAL JOB FUNCTIONS:
-
Recruit and respond to prospective students in a timely manner, using a variety of outreach tools and techniques including phone, text, and email, and ensure prospective students are qualified and interested to enter a program of study.
-
Coordinate and conduct campus tours and other special events, including but not limited to admitted student receptions, new student and transfer orientation, scholarship award ceremonies, etc.
-
Conduct student appointments to provide program and other relevant University information to prospective students.
-
Advise prospective students on admissions, degree options and requirements, including the transfer of academic credits, and financial obligations.
-
Ensure new students are oriented to college policies and procedures prior to enrollment.
-
Conduct follow-up activities for proper advising of undergraduate students throughout the application and enrollment process.
-
Participate in prospective student engagement activities (e.g. information sessions and/or education fairs)
-
Effectively utilize University CRM software and defined enrollment processes.
-
Exhibit effective management of assigned student base.
-
Display competency in report and data management of student database to achieve goals.
-
Travel and work outside of normal hours will be required on occasion.
-
Other duties as assigned.
Serve on University and external committees as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
-
Strong interpersonal skills to develop credibility and trust with a wide range of constituent groups and be a successful resource to the KSU community
-
Excellent oral and written communication and public speaking skills
-
Knowledge of comprehensive student databases, CRM systems and information systems
-
Ability to work autonomously, take initiative, use sound judgement, and make ethical decisions
-
Ability to work collaboratively with others
-
Demonstrated competency in equity, diversity and inclusion.
-
Technologically savvy and experience utilizing electronic admissions applications.
SUPERVISORY RESPONSIBILITY:
-
This position does not have supervisory responsibility.
OTHER DUTIES:
-
Performs other job-related duties as required.
QUALIFICATIONS:
-
Bachelor's Degree in higher education or related field.
-
One to three years of experience in enrollment management or related field.
-
Experience in proven admission practices.
-
The preferred candidate will possess the following additional qualifications:
-
Experience with Banner, Parchment, and CRM Systems
Licensing and Certifications: NA
WORKING CONDITIONS:
-
Work is normally performed in a typical interior/office work environment.
-
No or very limited physical effort required.
-
No or very limited exposure to physical risk.