Job Summary:
We are seeking a dedicated Floor Manager to oversee operations and ensure excellent customer service in our establishment. The ideal candidate will have a strong background in food service, hospitality management, and team leadership.
Duties:
- Manage daily floor operations, including supervising staff, coordinating customer service, and ensuring cleanliness
- Implement and maintain high standards of service quality, cleanliness, and safety
- Train and mentor staff on service procedures, product knowledge, and customer interactions
- Monitor inventory levels and assist with ordering supplies as needed
- Handle customer inquiries, comments, and complaints promptly and professionally
- Collaborate with kitchen staff to ensure timely food delivery and quality control
- Oversee cash handling procedures, including POS transactions and reconciliation
- Conduct regular inspections to ensure compliance with food safety regulations
Experience:
- Previous experience in a similar role within the hospitality industry
- Proficiency in POS systems and inventory control
- Strong knowledge of food safety standards and catering practices
- Excellent communication skills with the ability to lead and motivate a team effectively
- Culinary or kitchen management experience is a plus
If you are passionate about delivering exceptional customer experiences, possess strong leadership skills, and have a background in food service management, we invite you to apply for the Floor Manager position with us.
Job Type: Full-time
Pay: $40,620.84 - $48,919.73 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
Restaurant type:
Shift:
- 8 hour shift
- Evening shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
License/Certification:
- Driver's License (Preferred)
Shift availability:
Ability to Commute:
- Dallas, TX 75220 (Required)
Ability to Relocate:
- Dallas, TX 75220: Relocate before starting work (Preferred)
Work Location: In person