Job Overview:
CornerStone Staffing is seeking 35 Customer Service professionals to join a nationally recognized mortgage company in Irving, TX! We are looking for customer centric individuals who have a passion for creating lasting relationships. If you have at least 1+ years of call center experience, this is a perfect opportunity for you. Apply today!
Job Title: Call Center Representative/Client Services
Pay: $18.50/hr
Schedule: Monday - Friday | Must be able to work a shift between 7a-7p, and be flexible
Location: Irving, TX (75063)
- Once training is complete opportunity to go Hybrid
Duties:
- Provide step by step calendar and contact synchronization assistance to Prospects’ realtor clients utilizing our state-of-the-art integrated meeting collaboration tools
- Manage client synchronization in CRM ticketing system
- Schedule and host client synchronization virtual meetings
- Guide clients through synchronization using desktop support collaboration tools
- Escalate synchronization issues when necessary
- Perform post-synchronization follow up with clients
- Provide internal feedback related to completed synchronization
Requirements:
- HS Diploma or equivalent required
- Strong MS Office skills: Creating spreadsheets and presentations
- 1-2+ years of Tech Support experience a plus
- 1-2+ years of Call Center experience REQUIRED
- Drug testing
- Background check
- Clerical testing
- Client interviews
Job Type: Full-time
Pay: $18.50 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Commute:
- Irving, TX 75063 (Required)
Ability to Relocate:
- Irving, TX 75063: Relocate before starting work (Required)
Work Location: Hybrid remote in Irving, TX 75063