SUMMARY:
The HR Specialist is responsible for managing and implementing various HR functions, including but not limited to recruitment, employee relations, benefits administration, and compliance. This role is critical in supporting the HR department's goals of enhancing employee experience, ensuring legal compliance, and fostering a positive workplace culture.
DUTIES AND RESPONSIBILITIES:
-
Recruitment and Staffing:
-
Manage the full-cycle recruitment process, including job posting, screening, interviewing, and onboarding.
-
Develop and maintain a pipeline of qualified candidates for future hiring needs.
-
Coordinate with hiring managers to understand their staffing needs and provide guidance on job descriptions and interview processes.
-
Employee Relations:
-
Serve as a point of contact for employee inquiries and concerns, providing timely and effective resolutions.
-
Conduct investigations into employee complaints and issues, ensuring fair and consistent application of company policies.
-
Promote a positive work environment through employee engagement initiatives and activities.
Benefits Administration:-
Oversee the administration of employee benefits programs, including health insurance, retirement plans, and other perks.
-
Assist employees with benefits-related inquiries and issues.
-
Conduct benefits orientation sessions and ensure employees are informed about their options and changes.
Compliance:-
Ensure compliance with federal, state, and local employment laws and regulations.
-
Maintain and update employee records and HRIS systems.
-
Prepare and submit required reports and documentation for regulatory agencies.
Training and Development:-
Coordinate and facilitate training sessions for employees on various topics, including compliance, skills development, and company policies.
-
Assist in the development and implementation of training programs that support the company’s strategic goals.
Performance Management:-
Support the performance review process by providing guidance to managers and employees.
-
Assist in the development and implementation of performance improvement plans.
-
HR Projects:
-
Participate in HR projects and initiatives aimed at improving HR processes and systems.
-
Collaborate with other departments to support cross-functional projects and goals.
QUALIFICATIONS:
-
Bachelor’s degree in Human Resources, Business Administration, or related field.
-
2-4 years of experience in human resources or a related role.
-
Strong knowledge of HR principles and practices, including recruitment, employee relations, benefits administration, and compliance.
-
Excellent communication and interpersonal skills.
-
Ability to handle sensitive information with confidentiality and professionalism.
-
Proficient in ADP Workforce Now, or other HRIS/HR software systems.
-
Strong organizational and time management skills.
COMPETENCIES:
-
Communication Skills:
-
Ability to convey information clearly and effectively in both written and verbal forms.
-
Active listening skills to understand and address employee concerns and inquiries.
-
Interpersonal Skills:
-
Strong ability to build and maintain positive relationships with employees at all levels.
-
Empathy and tact in handling sensitive situations and confidential information.
-
Problem-Solving Skills:
-
Ability to identify issues and develop practical solutions promptly.
-
Analytical skills to assess complex situations and make informed decisions.
-
Organizational Skills:
-
Strong time management skills to handle multiple tasks and deadlines effectively.
-
Attention to detail in maintaining accurate records and documentation.
-
Conflict Resolution:
-
Ability to mediate and resolve conflicts between employees or between employees and management.
-
Skilled in negotiating and finding mutually acceptable solutions.
-
Adaptability:
-
Flexibility to adapt to changing HR policies, procedures, and regulations.
-
Openness to new ideas and continuous improvement in HR practices.
-
Ethical Practice:
-
High level of integrity and adherence to ethical standards in all HR activities.
-
Commitment to confidentiality and protecting sensitive employee information.
-
Technical Skills:
-
Proficiency in using HRIS systems and other HR-related software.
-
Ability to leverage technology to streamline HR processes and improve efficiency.
-
Knowledge of Employment Laws:
-
Understanding of federal, state, and local employment laws and regulations.
-
Ability to ensure compliance and mitigate legal risks for the company.
Project Management:-
Ability to manage HR projects from conception to completion.
-
Skilled in coordinating resources, timelines, and deliverables to achieve project goals.
-
Customer Service Orientation:
-
Commitment to providing high-quality support and service to employees.
-
Proactive approach in anticipating and addressing employee needs.
-
Cultural Competence:
-
Understanding and appreciation of diverse cultures and backgrounds.
-
Ability to promote an inclusive and respectful workplace environment.
-
Teamwork:
-
Ability to work collaboratively with colleagues and other departments.
-
Willingness to share knowledge and support team members in achieving common goals.
-
Initiative:
-
Proactive in identifying opportunities for improvement and implementing changes.
-
Self-motivated and driven to achieve HR objectives and contribute to company success.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Typical office environment with occasional travel for recruitment events, training sessions, and company meetings.
-
Sitting: Prolonged periods (6-8 hours) at a desk with occasional breaks.
-
Walking/Standing: Occasionally required for meetings and presentations.
-
Manual Dexterity: Frequent use of hands for computer and office equipment.
-
Visual Requirements: Extended focus on documents and computer screens.
-
Communication: Clear speech and hearing for meetings and phone calls.
-
Lifting/Carrying: Occasionally lifting items up to 20 pounds.
-
Mobility: Free movement around the office and occasional travel.
-
Posture: Proper posture while sitting; regular stretching breaks.
-
Repetitive Motions: Typing, data entry, and filing tasks.
-
Mental and Emotional Demands: Handling stress and sensitive information.
EQUIPMENT:
-
Computer
-
Telephone
-
Printer/Scanner/Copier
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Natural Systems Utilities provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, NSU complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.