Fine Line Auto Body is in search of a Body Shop Manager / Estimator. This is a great opportunity in a high volume full-line store, convenient location, growing market. We are expanding our operations at 9 our locations.
The Body Shop Estimator estimates damage, schedules work, provides effective communication between insurance carriers, customers and technicians to assure timely and quality repairs. Organizes and controls work flow within the group(s) while assuring quality repairs at fair cost to customers.
Responsibilities
- Greet all Body Shop customers in a prompt and friendly manner.
- Schedule appointments in computer or written log sheet for repairs with your group of technicians, dispatching work fairly, for best production, and assist in coordination with other groups as necessary.
- Prepare repair estimates according to CCC estimating and company procedures relating to assigned insurance carriers.
- Follow up on all estimates to ensure that all possible sales are made and communicated clearly. Promptly obtain approval of all supplements with insurance adjusters as soon as you are notified and before RO closure.
- Effectively communicate and provide follow-up with customer, clearly informing them of progress, costs, time constraints, and establish realistic vehicle completion time. For larger jobs contact customer every two days.
- Properly post all repair orders for time and materials and prepare all completed ROs for booker to ensure parts and labor estimates match Estimates and Supplement(s). Make sure that all sublets are billed per established procedure.
- Coordinate parts requirements.
- Compile and audit all paperwork for correctness and completeness, for final insurance billing, including supplements, and give to Body Shop Office Manager to fax or mail.
- Provide final inspection of all aspects of repairs and approve quality of finished repair before notifying customer of completion, and before customer takes possession of vehicle.
- Provide customer with a final explanation of repairs to their satisfaction.
- Ensure that all documents, copies, photos, estimates, supplements, sublets, etc., are filed together in customer’s file.
Qualifications
- Ability to read and comprehend instructions and information.
- Working knowledge of all aspects of vehicle body repairs.
- Must have valid in-state driver's license.
Job Type: Full-time
Benefits:
- Employee discount
- Paid time off
Shift:
Work Location: In person