Front Desk Coordinator
ROIL Salon Beverly Hills is looking for a front desk coordinator. This position is at the heart of the salon, so we are looking for a tuned in individual, who loves to be in a creative environment and has a history of great customer service. We are very sanitary and uphold the strictest covid compliancy.
Responsibilities and duties:
-Greeting clients and staff
-Maintaining excellent customer service standards. Someone that is knowledgeable and courteous with both clientele and staff.
-The ability to multi task is important. You will often need to answer the phone, schedule and assist clients at the desk in a coordinated and timely manner.
-Scheduling clients in the Boulevard scheduling platform (knowledge of the system is a plus)
-Being able to relay information in between stylists and clientele in a timely and courteous manner.
-Selling product
-Stocking supplies
-Following salon health protocols and able to implement them amongst the staff.
-Supporting the salon with miscellaneous tasks.
-Managing social media.
-Maintaining an organized front desk and sales area.
-Stocking supplies
Qualities:
-Must be a team player. Working at the front desk requires the ability to communicate properly and thoroughly between the manager and the rest of the front desk team.
-We are looking for someone who is self-motivated and eager to support the salon in its daily functioning. This can range from running errands for last minute supply needs to creating stories for our social media. We are looking for someone who is very adaptable to the changing needs and demands of the day to day functioning of the salon.
-Having a strong sales skillset is necessary--the ability to inform clientele on our various product lines and assist with their product needs is a constant.
-Knowledge of social media platforms and strong willingness to engage with our online community. Please include your social media and share any relevant social media accounts relating to social media experience (Instagram, Pinterest, etc.).
Schedule availability:
The salon is open 7 days a week. We require a degree of open availability. Shifts vary from morning to early afternoon for opening (eg 8am - 3pm) and afternoon to evening for closing (eg 12pm - 7pm).
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 16 – 24 per week
Benefits:
- Employee discount
- Flexible schedule
- Retirement plan
- Store discount
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Customer service: 1 year (Preferred)
Ability to Relocate:
- Beverly Hills, CA 90210: Relocate before starting work (Required)
Work Location: In person