SKIN SPA NEW YORK
Medical Spa Management Position
SKIN SPA NEW YORK is one of the largest spa and lifestyle brands and provides a wide range of services including skincare, laser hair removal, waxing, massage, advanced skin treatments, body treatments, and a broad range of laser anti-aging treatments with cutting edge technology.
Job Description:
The ideal candidate for this position is an inspirational and reliable team leader and team player with a strong yet friendly personality. One that will be focused, hard-working, and an excellent multi-tasker. Experience with multi-line phones and computer savvy. Prior spa management experience is required, medical spa experience is preferred. Key skills for this position are a strong communicator, team builder, experience in customer relations, handling laser equipment, and must possess a calm and professional demeanor at all times. If you love the medical spa industry and are ready to grow with a dynamic company, then this is the place to be! www.skinspanewyork.com
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Friendly, Motivational, Proactive, and Professional Team Leader.
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Dedicated Brand Representative and Team Builder.
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Excellent Customer Service and Sales Experience.
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Excellent Phone Manners and Communication Skills.
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Strong Multi-tasking, Problem Solving, and Organizational Skills.
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Experience in a medical spa setting with a passion and keen understanding of esthetics and massage services including product lines.
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Resolving client concerns in a professional manner.
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Experience in HIPAA-compliant appointment booking systems.
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Cashier/Money Handling experience.
Responsibilities:
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Client interfacing position operating from the front desk.
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Monitoring and maximizing daily schedules and staffing.
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Maintaining a full schedule book and driving sales and promotions, including membership and retail sales.
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Oversee the daily operations of a busy medical spa.
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Training and overseeing front desk staff.
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Enforce and maintain protocols and performance goals.
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Build, support, and maintain strong, positive workplace culture.
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Review feedback, monitor, and respond to surveys and reviews.
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Respond to all incoming client-related communications and follow-up calls.
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Maintain a clean and safe spa environment, including a waiting area.
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Create reports for staff and corporate.
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Payroll and commission reporting.
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Staff Meetings.
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Staff reviews and metrics.
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Inventory, Backbar & Supplies including restocking of retail and product displays.
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Maintaining a clean and professional image.
Requirements:
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Must be able to work Full Time - 40 hours per week (a weekend day is required).
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3-4 years in a retail and sales setting, with Medical Spa or Day Spa experience.
Benefits available including:
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Medical Insurance.
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401K.
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Employee Discounts.
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Friends & Family Discounts.
Visit Us Here:
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www.skinspanewyork.com/
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https://thomelznerskincare.com/
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www.facebook.com/skinspanewyork
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www.instagram.com/skinspanewyork
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www.twitter.com/skinspanewyork
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https://skinspanewyork.com/pages/recent-press