Duties and Responsibilities
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Direct Manager to 25-35 drivers, combination of OTR, Local, & Shuttle
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Communicate load assignments to drivers as far in advance as possible
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Maintain acceptable driver retention levels within your assigned fleet
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Proactively maximize drivers available time on a daily basis
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Accurately update TMW with drivers ETA and actual arrival times
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Proactively communicate with Customer Reps on several aspects:
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Detention
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Late Arrivals
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Early Arrivals
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Available Capacity
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Lumpers
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Stop offs
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Driver Assist
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Reward and Discipline drivers as needed
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Coordinate on maintenance issues with the maintenance department
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Monitor cost metrics affected by drivers and counsel/coach them if those metrics are outside of acceptable levels, these are:
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Fuel Purchases
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Idling
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Tolls
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Out of Route Miles
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Schedule Equipment Maintenance
Knowledge, Skills, and Abilities
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Ability to communicate effectively with Supervisor and other associates both orally and in writing.
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Ability to take job orders from Supervisor.
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Ability to get along well with others in organization.
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Ability to establish priorities, work independently, solve problems, and proceed with objectives without supervision.
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Participate in corrective and preventative actions and continuous improvement projects.
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Basic data entry and/or word processing skills.
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Skill in the use of computers, preferably in a PC, Windows-based operating system.
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Skill in the use of common office machinery.
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Attention to detail
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Must be willing to work nights, weekends, and on-call