Join the Oraklus team, a dynamic and rapidly expanding luxury vacation rental startup, as we search for a dedicated full-time Property Manager. At Oraklus, we value hard work, collaborative teamwork, and a shared commitment to growth. Our portfolio showcases an array of unique luxury properties nestled in prime locations across Los Angeles, including Malibu and Venice. From opulent single-family residences boasting panoramic views of the Hollywood Hills to sprawling ranch estates in Malibu complete with horses and alpacas, as well as breathtaking beachfront havens, our properties redefine luxury living. By working at Oraklus, you become a part of the family where meaningful relationships, truth and transparency are our core values.
With 21 distinctive properties currently in our portfolio, Oraklus is poised for substantial expansion in the coming months. As a Property Manager, you will play a pivotal role in maintaining our properties to the highest standards while delivering exceptional guest experience. This is a full-time, on-site position that will require your presence at both our Westwood office and various property locations, with a work schedule ranging from Thursday through Monday.
Responsibilities include, but are not limited to:
- Responding promptly to all guest inquiries via messages, emails, and phone calls.
- Overseeing day-to-day operations with support from the Director of Operations.
- Updating and maintaining company policies and procedures.
- Work on assigned projects while completing regular duties
- Organizing company folders and documents efficiently.
- Scheduling and ensuring the completion of maintenance and housekeeping tasks.
- Drafting rental agreements and managing invoicing and payments.
- Conducting regular property inspections.
- Procuring necessary items for the homes.
- Conducting property scouting and participating in marketing initiatives.
- Facilitating property showings and obtaining home sharing permits.
Skills and Requirements:
- Minimum of 1 year of experience in short-term rental or hotel management.
- Prior experience in a customer service role
- Proficiency in Google Workspace products, including but not limited to Google Docs, Sheets, Slides, and Calendar.
- Preferred experience with Breezeway and Slack.
- Ability to thrive in a fast-paced environment and prioritize tasks effectively.
- Openness to feedback and willingness to grow.
- Excellent time management skills with a keen attention to detail.
- Outstanding written and verbal communication abilities.
- Additional experience with social media or email marketing is a plus.
- Reliable means of transportation.
In addition to a competitive fixed salary, this role offers opportunities for career growth and performance-based bonuses and incentives for signing new properties, ranging from $2000 to $5000 per home. Join us at Oraklus and be part of an exciting journey in the luxury vacation rental industry.
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
- Employee discount
- Paid time off
- Professional development assistance
Education:
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person