CINÉPOLIS CAREERS
CINÉPOLIS USA IS A LEADING WORLD-CLASS CINEMA EXHIBITOR THAT OFFERS GUESTS ENHANCED MOVIE-GOING EXPERIENCES THROUGH ITS “CINÉPOLIS LUXURY CINEMAS” AND “CINÉPOLIS” THEATER CONCEPTS.
Join our Team!
AS A CINÉPOLIS TEAM MEMBER, YOU ARE WHAT IS MOST IMPORTANT TO US!
- Be the protagonist of your own story by starting your career with Cinépolis
- Learn key knowledge of the cinema exhibition industry
- Use your skills to progress your career in film and cinema
BASE PAY PLUS BONUS
$70,000.00 - $82,000.00JOB DESCRIPTION
FLSA STATUS: Exempt
TITLE: Kitchen Manager
DEPARTMENT: Operations
LOCATION: Theater
SUPERVISORY RESPONSIBILITY: Yes
REPORTS TO: General Manager
JOB SUMMARY
The Kitchen Manager is responsible for leading the kitchen team by example and providing employees with the knowledge and skills necessary to create an exceptional dining experience for each guest. The role involves overall leadership, supervision, and direction of shift operations to consistently meet or exceed guest expectations concerning food safety and quality.
JOB DUTIES
People Management
Provide direction, coaching, and leadership for all BOH employees, including food preparation, production, safety, sanitation, and adherence to company policies and procedures.
Hire, coach, and train kitchen staff to perform various assignments and handle equipment.
Train kitchen and concessions personnel in cleanliness and sanitation practices.
Ensure employee adherence to company policies and procedures in partnership with the HR Business Partner (HRBP).
Process Management
Utilize all tools necessary to ensure quality food is prepared to recipe specifications within company-approved ticket times.
Ensure the freshness of food products through proper purchasing and product rotation, utilizing the FIFO method.
Check food storage and temperatures daily, record the temperatures on the log sheet, and notify maintenance of any issues.
Attend training sessions for new menu items and train kitchen staff on proper preparation of these items.
Communicate, implement, and follow up on all changes regarding food products, kitchen systems, and procedures.
Check and maintain proper food holding and refrigeration temperature control points.
Execute rollouts of all company initiatives and new menu implementations.
Ensure that daily opening, mid, and closing operation duties are completed.
Maintain kitchen equipment by following the manufacturer's operating instructions, educating staff on proper use, maintaining equipment supplies, and contacting vendors for repairs as necessary.
Customer Experience
Deliver exceptional guest experiences through the execution of great food and drinks.
Practice proactive guest management by following proper empowerment policies and recognizing opportunities before they occur, resolving issues promptly, and leaving guests with a positive experience that reflects a positive company image.
Assist managers and the General Manager with FOH duties as necessary.
Financial Management
Schedule kitchen staff weekly in accordance with theater occupancy forecasts, movie schedules, and employees' availability.
Execute private events to maximize sales and enhance the guest experience.
Control food costs and usage by following proper requisition of products from storage areas, product storage procedures, standard recipes, and waste control procedures.
Ensure the successful delivery of daily and weekly budgets, goals, and objectives.
Perform other duties as assigned.
EDUCATION AND EXPERIENCE
2-4 years of kitchen management experience required.
Culinary arts degree preferred.
Food Manager's Certification required.
Proficient in guest service, administrative tasks, and follow-up skills.
Comfortable communicating and working with guests, peers, subordinates, vendors, and partners.
Intermediate to advanced understanding of food and beverage functions.
Advanced knowledge of food, health, and safety regulations.
Availability to work during holidays, nights, and weekends, with increased hours during peak times.
Ability to stand, walk, lift, twist, bend, and traverse stairs frequently.
Bilingual in English and Spanish preferred but not required
SKILLS
Ability to work under pressure in a fast-paced environment.
Proven leadership and motivational skills.
Professional appearance and a positive role model within the restaurant and support office.
Strong written and verbal communication skills.
Strong decision-making skills.
Comfortable communicating, negotiating, and working with guests, peers, direct reports, vendors, or partners.
High guest satisfaction expectations and focus.
Resourceful problem-solving skills.
Self-motivated and results-driven.
Strong organizational and time management skills, with the ability to multitask and delegate projects and tasks simultaneously.
Holds self and others accountable to consistently maintain high performance standards.
WORKING CONDITIONS/PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, you will walk, bend, and stand for periods of time. The employee frequently is required to use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. The employee may be asked to lift 25 lbs to 50 lbs occasionally with assistance.
While performing the duties of this job, the employee regularly works in a theater environment where typical levels of noise, dust, and activity can be expected. The noise level in the work environment is typical for cinemas and can vary from moderate to high depending on areas of the premise.
Equal Employment Opportunity
Cinépolis USA is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
\*\*Cinepolis is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, or gender identity.
Job Type: Full-time
Pay: $75,000.00 - $88,000.00 per year
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed
Work Location: In person