- PAY/COMPENSATION ($/HOUR) IS BASED ON EXPERIENCE -
ABOUT US: Our practice is a fun, interactive office where patients are treated like family. The Chenin family has proudly provided orthodontic care to the Las Vegas Valley for over 45 years! Founded on clinical orthodontic excellence and enhanced by advanced orthodontic technology, we treat both children and adults.
This team of amazing doctors utilize the latest technological advances, such as invisible clear ceramic braces, Invisalign® and Invisalign Teen™, along with the latest in computer technology (advanced 3D imaging), to ensure that our patients receive the finest care possible and the best smile design. Having an enjoyable and positive experience for our patients is our mission.
- REQUIREMENTS
- Candidates must have excellent communication skills, customer service experience, ambition, a positive attitude, dedication and pride in their work, career goals, and above all, unwavering professionalism. We want a team member who is willing to contribute ideas, talent and enthusiasm. We emphasize full involvement with our team and patients. Bi-lingual - English/Spanish.
- The Scheduling Coordinator represents the practice in all facets of patient services, which may include, but is not limited to; greeting patients, answering the telephone, scheduling appointments, maintaining patient records and coordinating patient flow.
- We offer a fun and fast paced office environment. If you are seeking a real opportunity to grow and have what it takes to join our team, please respond with your resume.
- This is a full-time (5 days a week). Office hours vary depending on the day Monday-Thursday 8-5, 9-6, 8:30-5:30, Fridays 7:40-4:20pm
- ESSENTIAL DUTIES
- Greets visitors and patients entering the practice and alerts appropriate staff of patient arrivals.
- Answers telephone, routes calls, provides information, and takes messages in accordance with practice procedures.
- Schedules and adjusts patient appointments to maximize the patient care and reach practice profit target. Manages the daily, weekly, and monthly calendar to meet the practice production and collection goals.
- Schedules new patient exams, provides necessary paperwork (welcome letter, HIPAA documents), and insures all required documents are completed by the patient.
- Establishes, maintains and keeps patient files and records up to date (i.e. address, phone number, insurance information, etc.).
- Communicates with patients regarding financial options. Reconciles financial records by receiving and recording patient payments.
- Prepares correspondence, memos, referral letters, and other documents, as requested by doctor.
- Uses computer, fax, or courier service to transmit information or documents when requested.
- Keeps the front desk and reception areas clean. Organizes magazines to keep current and neat.
- Performs necessary duties associated with checking patients in and out.
- Record treatment information in the patient’s chart. Enter type of treatment planned for the next appointment, and the amount of chair time, doctor time and assistant time needed.
- Calls patients the day before to remind them of a scheduled appointment time.
- Adheres to all safety and health regulations.
- Monitors the schedule regularly, adjusts the schedule as necessary, and reschedules patients as needed
- Edits patient intraoral and extraoral photos, upload them to patients' charts, prepares exam case presentations
- Assists with verification of patient insurance benefits
- Keeps staff and doctor informed of scheduling problems, issues or concerns
- Organizes daily charts and provides to clinical staff for review.
- BENEFITS:
- Paid Holidays, Paid Time Off , 401(k), 401(k) matching, Health insurance, Vision insurance, Flexible spending account, Employee discount, Uniforms, and more. AFLAC Life insurance and Disability insurance available.
*Compensation will be based on the amount of applicant experience, the more experience in dentistry / orthodontics, the higher starting pay.
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Disability insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
Healthcare setting:
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Are you willing to have a a background check?
Experience:
- Orthodontic receptionist: 1 year (Preferred)
- Dental / Medical field receptionist: 2 years (Required)
Work Location: Multiple locations