South Post Oak Recycling Center
Greet / Scrap Metal Processor
South Post Oak Recycling Center is a family owned and operated business since 1994. We recycle and buy nonferrous and ferrous metals as well as electronics. We’ve been a trusted partner and recycler to numerous companies and people for over 26 years. This is done by operating safely, offering the highest levels of service, implementing practices that minimize the impact on our environment, having a positive impact on our community, constantly seeking to improve, thinking differently, and having fun.
We are seeking a highly motivated and experienced customer Greeter to join our environmentally conscious team. As a Greeter, you will be responsible for greeting customers selling metal for recycling. In this role, you will be the first point of contact for customers and visitors to our recycling center, providing excellent customer service and guiding them through the recycling process. This position serves as an entry point into our recycling center, offering room for growth and advancement. Your primary goal will be to identify valuable metal materials and accurately input weights in scrap buying software. Additionally, this role ensures that all customer and vehicle information are captured accurately to stay compliant with industry regulations.
Job Responsibilities
- Welcome customers to the recycling center, answer inquiries, and provide information about our recycling service in a professional manner.
- Manage the flow of customers and direct them to appropriate areas for dropping off recyclables.
- Guide customers on the proper procedures for sorting and disposing of recyclable materials, ensuring compliance with recycling guidelines.
- Keep recycling environment areas clean and organized to create a positive and inviting environment for customers.
- Address customer questions, concerns, and issues, providing solutions or escalating them to the appropriate personnel.
- Promote Sustainability by educating customers on the importance of recycling and the positive impact it has on the environment.
- Ensure compliance with environmental and safety regulations throughout the buying process.
- Stay up to date with market trends, metal prices, and industry developments to make informed buying decisions.
- Collaborate with the recycling team to optimize processes and contribute to the overall success of the recycling operation.
- Promote the company's commitment to sustainability and environmentally responsible practices.
- Willing to learn, recognize and know, customers, segment, industry and classification.
- Accurately input customer and vehicle information and maintain accurate records of transactions, weights, and prices.
Room for Growth:
Successful candidates in the Greeter position will have the opportunity to advance to a Recycling Center Processor role. As a Processor, you will be responsible for sorting, processing, and preparing recyclable materials for further recycling. Additional training and skill development will be provided to support your career progression within our organization.
Requirements Qualifications:
- High school diploma or GED.
- Bilingual speaking preferred (Spanish and English).
- Experience utilizing scrap buying software (Green Spark, Scrap Dragon, etc) a plus.
- Experience working in an outdoor warehouse or similar environment.
- Proven experience in customer service or in a similar role, preferably in the recycling or metal industry.
- In-depth knowledge of different types of metals, their grades, and market pricing.
- Strong communication skills to engage effectively with sellers and maintain positive relationships.
- Familiarity with environmental regulations and safety protocols related to scrap metal recycling.
- Excellent organizational skills and attention to detail for accurate record-keeping and data management.
- Physical ability to handle and inspect heavy scrap metal materials.
- Willing and eager to learn. A quick learner and a desire to grow.
Knowledge Skills & Abilities
- Communication. Communicate effectively with people at all levels in an organization (i.e. internal management and customers). Effectively builds relationships.
- Customer Service. High customer service orientation. Seeks to exceed customer expectations.
- Detail oriented. Pays close attention to detail.
- Professional. Acts in a professional, courteous and respectful manner.
- Integrity. Exhibits a sense of honesty and trustworthiness.
- Time Management. Great time management skills to ensure assigned responsibilities are completed in an efficient and safe manner.
- Safety Conscious. Does NOT compromise safety. Models SPORC’s safety standards. Cautious.
- Team player. Proven ability to work effectively with others.
Work Environment
- Frequent bending/stooping, pushing/pulling, and twisting.
- Ability to work in both indoor and outdoor environments.
- Work with frequent interruptions, maintain emotional control under stress.
SPORC is an equal opportunity employer and makes employment decisions on the basis of merit. We are committed to complying with all federal, state, and local laws providing equal employment opportunities for qualified individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected status.
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekends as needed
Application Question(s):
- Have you ever been convicted of a crime? If yes, please provide details, including the nature of the offense, the date of conviction, and the location of the court.
Experience:
- Customer service: 1 year (Preferred)
Shift availability:
Ability to Commute:
- Houston, TX 77045 (Required)
Work Location: In person