Jr. IT Consultant /System Engineer
This is your opportunity to join our IT Services Company located in the Salem, NH and Wilmington, MA area.
Team players with vision looking to build and grow with a company.
We are looking for an energetic, mature, motivated technician to join our team to serve small to medium size business customers. Responsibilities include setting up and managing networks for small businesses, system upgrades, security; data backup and recovery; wired and wireless network setup; general system cleanup and maintenance; resourceful troubleshooting, and proactive recommendations for customers
As a Consultant/Engineer you will be the face of our company in the field and for that reason you need be as patient and polite as you are technically capable.
The role will allow you to work with many different types of businesses. You will assist lead consultants and will participate in delivering solutions. Ability to work on your own is a must. Your role will grow with the success of the company and from the moment you join you will be a critical and important facet of your success.
Our training and developments are a high priority, and you will be continuously supported and mentored.
Skill Requirements:
- Workstations: Windows 11 10, 8, 7 required (Mac OS a plus)
- Servers: Good Working Knowledge: Windows Server (helpful)
- Printers: Setup network printers and configure TCP/IP.
- Platforms: Strong Working Knowledge Exchange / Outlook
- Applications: Strong Working Knowledge: MS Office 365
- Applications: Acrobat, QuickBooks, TeamViewer, and Office Apps
- Applications: Email, VPN, Accounting Apps, Backup Apps
- General network troubleshooting TCP/IP, VPN, Firewalls, Static Routes
- Microsoft Active Directory, Group Policy & DNS Knowledge helpful
- Help desk support and troubleshooting servers, workstations, printers and other network or office equipment.
Required Technical Skills with thorough knowledge of:
- Microsoft Outlook.
- Ability to troubleshoot PC components hardware
- Ability to troubleshoot basic network problems
- Mobile Devices (iPhone / Android).
Some knowledge and understanding of Microsoft servers would be useful, the more the better.
Knowledge of the following is a plus, not a must but the more interested in these topics and the more ideas you can bring to the party the better:
- Virtualization (Hyper-V preferably)
- Backup Solutions
- Data recovery utilities
- LAN/WAN Design
- Automated System Builds
- Cloud based solutions
The most important aspect is the demonstration of good skills and a foundation of knowledge with an ability, hunger, and desire to learn quickly and listen.
Qualities
Skills you must have:
- Good understanding of Windows-based servers and Windows desktops.
- Some grasp of Microsoft Networking (DNS, Active Directory, Group Policies, etc.).
- Understanding and management of DNS, Routers, Backup and Recovery.
- Experience with troubleshooting computer and networking support issues.
- A passion for customer service
- A solid work ethic
- Excellent communication skills at technical and non-technical levels
- Attention to detail and quality of work
- Advanced troubleshooting skills
- Adept at utilizing resources and finding solutions
- If you need to be managed, chased, and cajoled you will not last long
Duties
- Provide remote and onsite support for our client’s email,
- Configure and maintain servers: (see requirements below).
- Networking equipment including firewalls, switches, and network appliances
- Perform virus removal, server and workstation maintenance and repair
- Systems administration: User Mgmt., Backup, Security, Active Directory, Group Policy, DNS and DHCP
Responsibilities:
- Ensuring our customers are happy, their data is safe, and their systems are up
- Being the best member of the team you can be.
- Realizing what goes around comes around.
- Always working hard to improve and grow the situation.
Further Information
Candidate needs to be flexible for out of hours work and support issues which will be paid for in addition.
- Employment subject to background check and drug screening .
- Submit resume online.
- Please email your cover letter and resume and you will be contacted through email if you meet our qualifications
- Office Location: Wilmington, MA and Salem, NH
- Your pay increases with your certifications that you receive during your employment.
- Other benefits will be health care, phone, travel expenses, laptop etc.
Job Type: Full-time
Pay: $30,000.00 - $45,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
Compensation package:
- Hourly pay
- Overtime pay
- Yearly bonus
Experience level:
Schedule:
Work Location: In person