We are looking for an experienced and talented Front of House Manager to join our team.
At JF Restaurants, we create moments that move people through food, beverage, design and hospitality. If you are passionate about the hospitality restaurant business and genuinely enjoy providing memorable guest dining experience and enjoy the ability to coach, build a team, problem solve, and showcase your leadership skills, then we want to meet you!
About You:
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Must have 1-3 years of restaurant management experience (full-service, high-volume restaurants required).
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A love and passion for the hospitality industry.
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Great at problem-solving.
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Organized, self-motivated, and proactive with a strong attention to detail.
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Exemplify the highest standards of honesty and integrity.
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Highly confident in your abilities and are detail oriented.
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A team player and have excellent communication skills.
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Compliant with all required food and safety certifications. Certification in NYC Food Protection License required.
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Strong guest service foundation, ability to coach, build a team, problem solve, and leadership skills required.
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Proficient with computers (Microsoft Products), POS and technology.
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Must be able to work and remain focused in a fast-paced and ever-changing environment.
About the Role:
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Actively manage the floor during peak service times, provide upscale service experiences and resolve guest complaints promptly.
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Collaborate with the management team to create solutions for service standards, efficiency, and increased revenue.
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Accomplish company goals by owning assigned tasks and exploring opportunities to add value to the team.
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Regularly collaborate on restaurant-specific standard operating procedures (SOPs).
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Recruit exceptional hourly staff members and ensure they’re properly trained to execute their job duties above expectations, making sure they understand the company culture.
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Actively prepare for and participate in daily pre-service and weekly Manager meetings.
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Maintain a safe, secure, and healthy work environment by establishing and enforcing sanitation standards and procedures, complying with health and legal regulations and maintaining security systems.
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Communicate effectively and genuinely with guests, staff members, other departments, and our hotel partners.
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Responsible for adjusting the environment, music, lighting, and temperature as needed to maintain the appropriate atmosphere.
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Keep up to date on the industry competition and grow industry knowledge.
John Fraser Restaurants is proud to be an Equal Opportunity Employer. More detail about JF Restaurants at The Times Square EDITION part of JF Restaurants