Pet Health Center is looking to hire a part time or full time experienced Veterinary Client Service Representative to join our team! We are a 2 doctor small animal practice with a fun family like atmosphere. We take pride in our exceptional care we give our clients and pets.
Our ideal team member has a strong background in veterinary customer service, excellent computer and phone skills, and has an outgoing personality.
We offer great benefits from pet perks, PTO, insurance, 401k, clothing allowance, bonus program, and a work life balance.
Full Job Description
This position involves answering phone calls, greeting clients, scanning and record keeping, and making every client feel important every time they visit.
Job Duties:
- Demonstrates excellent client service.
- Practices the best patient and client care by following hospital protocols.
- Practices effectively communicating with clients and fellow team members.
- First point of contact with clients, phone or in person.
- Performs daily office tasks including client communications, prescription refill requests, appointment scheduling, checking patients in and accurate record keeping.
- Responsible for receiving client payments with accuracy.
- Manages the clinic schedule and ensures clients are being properly schedule for best workflow.
Job Requirements:
- Excellent communication skills including verbal, non-verbal and written.
- Able to pay close attention to details
- MUST have excellent attendance and reliability.
- Clean, professional appearance.
- Daysmart experience is preferred but not required.
- Veterinary experience is required.
Compensation depends on experience.
Please submit your cover letter and resume.
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekends as needed
Work setting:
Education:
- High school or equivalent (Preferred)
Experience:
- Veterinary Experience: 1 year (Preferred)
Work Location: In person