Waverly Heights is seeking an enthusiastic and dedicated Gift Shop Manager to oversee the daily operations of our charming gift shop. The ideal candidate is a retail sales professional with a keen eye for detail, excellent organizational skills, and a passion for providing exceptional service to our residents, staff, and guests.
Key responsibilities of this position include:
- Order merchandise to keep the shop well-stocked with appealing and appropriate products for our community.
- Set competitive and fair prices for products and services, reflecting the value offered to our customers.
- Regularly monitor and maintain inventory levels, ensuring accurate records of stock and sales.
- Maintain meticulous records of sales and inventory to support financial and operational decisions.
- Prepare and arrange merchandise displays that attract customers and enhance their shopping experience.
- Prepare and submit reports as required or needed by management.
- Assess and maintain appropriate hours of operation to best serve the needs of our community.
- Develop and implement special promotions to increase sales and meet sales objectives and benchmarks.
- Identify and secure outside vendors to ensure that residents' needs are met and ensure timely payments to vendors.
- Create an awareness of Gift Shop products and services (including gift wrapping and gift baskets) to residents and staff and develop new Gift Shop services.
- Monitor and maintain the approved Gift Shop budget, control expenses, and maximize sales.
- Interact closely with Accounting staff to effectively manage resident charges, cash, and records of sales. Provide data input when necessary.
Qualifications:
- Proven experience in retail management, preferably in a gift shop or similar environment.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficiency in basic computer applications and point-of-sale systems.
Job Type: Full-time
Pay: $23.00 - $25.00 per hour