Role Summary:
A host's duties primarily focus on ensuring the guests have a positive experience as soon as they enter the club. The host will answer customer questions via phone and in person. Inform guests of upcoming events and invite them back as well as take entry fee payments.
*Rowdy's is only open Wednesdays, Fridays, and Saturdays, the Host position is from 6pm - 3am. We are only hiring for someone who is available to work all three days*
Responsibilities and Duties:
● Set out reservation signs and event posters
● Turn on/off open sign
● Take cash and credit card payments
● Scan pre purchased tickets on concerts, give out stamps and wristbands
● Inform guests of upcoming events including weekly dance lessons
● Keep front door area clean and organized, this includes dusting, vacuuming and mopping
● Help customers find their table reservations
● Help busser/custodian to stock bathrooms with necessary supplies
Qualifications / Requirements:
- Must be 21 years of age to apply
● Minimum 2 years experience in customer service
● TABC required, or ability to acquire within 15 days of hire
● Open availability including evenings, weekends and holidays
● Fast, energetic, and friendly with a welcoming demeanor
● Excellent cash handling and credit card processing skills
● Good communication skills and phone etiquette
● Ability to remain calm under pressure and make quick decisions
● Maintain a professional ‘first date ready’ appearance
● Being on time is extremely important for this position
● Ability to complete tasks in a timely manner
● Helpful, fair, composed and professional when speaking with customers
This job description depicts the main duties of the Host at Rowdys, other duties may be assigned to improve the growing needs of the club.
Job Type: Part-time
Pay: $10.00 - $12.00 per hour
Shift:
- 10 hour shift
- 8 hour shift
- Night shift
Weekly day range:
Shift availability:
Work Location: In person