About us
Open Arms Wellness Center provides affordable massage and eshetics in Oregon, OH. We are professional, family oriented & family owned.
The Spa Coordinator serves as the welcoming face and organizational backbone of a spa, ensuring that guests’ experiences are seamless from arrival to departure.
This role involves a harmonious blend of administrative duties and customer service, aiming to create a tranquil and efficient environment for both clients and staff. By managing appointments, addressing client inquiries, and maintaining a serene atmosphere, the Spa Coordinator plays an integral role in the smooth operation of the spa.
Their efforts support the overarching goal of providing guests with a relaxing and rejuvenating experience, while also ensuring that the spa’s daily operations run without a hitch. Through their meticulous attention to detail and dedication to guest satisfaction, Spa Coordinators help to cultivate an environment where relaxation and wellness are paramount.
Spa Coordinator Job Duties
- Schedule and confirm spa appointments, ensuring optimal utilization of facilities and staff.
- Greet clients upon arrival, provide tours of the spa facilities, and explain services and amenities offered.
- Coordinate with spa staff to manage daily operations, including therapist schedules, room assignments, and equipment availability.
- Process payments for spa services and retail purchases, managing cash and credit transactions accurately.
- Maintain inventory of spa supplies, products, and linens, placing orders and restocking as necessary to ensure smooth operations.
- Handle customer inquiries and complaints with professionalism, providing solutions to ensure client satisfaction.
- Develop and implement promotional events and packages in collaboration with the marketing team to attract new clients and retain existing ones.
- Ensure compliance with health and safety regulations, conducting regular checks of the spa facilities and equipment to maintain a safe environment for clients and staff.
Job Type: Part-time
Pay: $14.00 - $14.25 per hour
Expected hours: 15 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Shift availability:
- Night Shift (Required)
- Day Shift (Preferred)
Ability to Relocate:
- Oregon, OH 43616: Relocate before starting work (Required)
Work Location: In person