Do you like to brighten and clean spaces until they are beautiful? If so, join us as we shine South Haven's most unique resort, Sun 'n Sand Resort!
Your Mission: To ensure the best possible impression for all guests at Sun ‘n Sand Resort.The First Impressions Team Member is responsible for wow-ing our guests in areas of cleanliness, thoughtfulness, and creating a uniquely comfortable environment.
NOTE: This role may also be trained on our front desk, expanding your opportunities!
Outcomes Expected:
- Complete resort cleaning and upkeep procedures in an efficient manner.
- Complete laundry procedures in an efficient and timely manner.
- Fold and package room linens to be disbursed to rooms.
- Restock housekeeping supply carts on a regularly scheduled basis.
- Ensure guests are happy and have everything they need, at all times.
- Be responsive to the needs of guests, fellow team members and managers.
- Review and complete room cleaning checklist for assigned zone prior to moving to additional tasks .
- Assist with detail/spot cleaning as needed.
- Assist guests and team managers/members with special needs as they arise.
- Present self with competence, positivity, and professional appearance at all times.
Competencies To Be Demonstrated:
- Servant’s Heart: sincere desire to serve guests at the highest level possible.
- Efficiency: able to produce significant output with minimal wasted effort.
- Honesty/Integrity: does not cut corners ethically. Earns trust and maintains confidences. Does what is right, not just what is politically expedient. Speaks plainly and truthfully.
- Attention to details: does not let important details slip through the cracks or derail a project.
- Enthusiasm: exhibits passion and excitement over work. Has a can-do attitude.
- Listening skills: lets others speak and seeks to understand their viewpoints.
- Follow-through on commitments: lives up to verbal and written agreements, regardless of personal cost.
- Punctuality: completes projects within a pre-determined timeframe.
- Coachability: demonstrates a willingness to be coached and to receive and apply instruction from senior management.
- Proactivity: acts without being told what to do. Brings new ideas to the organization.
- Flexibility/adaptability: adjusts quickly to changing priorities and conditions. Copes effectively with complexity and change.
*Compensation:
*First Impressions Team Member will be paid on an hourly basis, based upon experience. Pay days are every other week.
*Key areas of evaluation, as observed and assessed by the Resort Manager, will include the Outcomes and Competencies listed above, as well as your above-and-beyond-ism. Performance in these areas will determine ongoing and/or and future employment opportunities.
Job Type: Full-time
Pay: From $13.00 per hour
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
Application Question(s):
- Why do you want to work at Sun n Sand Resort?
Education:
- High school or equivalent (Preferred)
Experience:
- Cleaning Experience: 1 year (Preferred)
- Hotel Experience: 1 year (Preferred)
Work Location: In person