JOB DESCRIPTION
POSITION: MASSAGE THERAPIST
The Kentucky Castle is a unique hospitality destination boasting a boutique hotel, farm-to-table restaurant, event center, spa and working farm. We are seeking a part-time massage therapist to join our Spa team in providing a relaxing and rejuvenating experience for our guests.
To excel in the Massage Therapist position, one must have an understanding of what it means to be empathetically hospitable as well as committed to creating special memories and experiences for guests as it pertains to The Kentucky Castle’s values and standard procedures. Additionally, the Massage Therapist position must have an understanding and appreciation of health and wellness and display a level of professionalism and ability to be a consistent team player.
SUPERVISION:
Reports directly to the Spa Manager
SCHEDULE:
Part-time, with a variable schedule. This position requires flexible availability.
KEY DUTIES:
Perform massage and body treatments that provide a five-star, relaxing, restorative and rejuvenating experience for our guests.
- Welcome guests in a warm, friendly manner, accompanying them to and from treatment rooms, and thanking them on their departure.
- Ability to talk with guests for a verbal intake about any specific symptoms, pains, medical history, and desired results.
- Follow standard draping protocols at all times.
- Be knowledgeable on the guests previously discussed muscle issues and provide a nurturing and healing service that addresses those needs.
- Document any necessary guests conditions and progress.
- Maintain product knowledge to promote and sell spa services and retail products.
- Maintain a clean and orderly treatment room following all protocols related to cleanliness and sanitation.
- Adhere to appointments in a timely manner by monitoring time schedules.
KEY REQUIREMENTS & RESPONSIBILITIES:
- Must have an up-to-date KY State License.
- Regular and consistent attendance is required to perform the essential functions of this position.
- Must maintain guests' confidentiality.
- Must have a positive attitude, great work ethic and team spirit.
- Must be able to perform a minimum of 5 hours of massage per shift.
- Must maintain high standards of professionalism, personal cleanliness, grooming and appearance which includes but is not limited to wearing the proper uniform, name tag and following company uniform and dress code.
- Adaptability is essential, as the role demands working in a serene and tranquil spa setting while remaining flexible to accommodate changes in appointments that may occur periodically.
- Must be capable and comfortable with performing treatments on diverse guests.
- Must be able to open and close treatment rooms and follow cleaning duties as outlined in the opening and closing procedures.
- Proficient in performing all applicable massage modalities including Swedish massage, deep tissue, and Himalayan salt stone massage.
- Must be able to learn or previously be trained in pregnancy massage, body scrubs and body wraps.
- Must understand and believe in the healing benefits of massage therapy and bodywork.
- Exceptional proficiency in both verbal and written communication is required. The therapist should possess the ability to effectively convey treatment details and notes in written form for comprehensive documentation.
- Must be able to hear and understand guest feedback as well as handle guest complaints, situations in a calm, professional manner.
- Ability to adapt to any new changes in policies or procedures with minimal issues.
- Ability to stand for extended periods and to lift 50 pounds.
- Ability to work evenings and weekends.
- Must be able to follow and stay up to date on appointments, schedules and property scheduling systems.
- Must maintain a well-groomed, professional appearance.
- Must be able to follow directions delegated by the manager or manager on duty to keep the spa clean, stocked and operating efficiently.
- Regularly attend, participate in and support training and staff meetings for the spa.
- Must comply and uphold all company policies and procedures.
Job Type: Part-time
Pay: $52.00 - $90.00 per hour
Expected hours: No more than 25 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- Weekends as needed
Ability to Relocate:
- Versailles, KY 40383: Relocate before starting work (Required)
Work Location: In person