We're AutoNation - the biggest and most renowned automotive retailer in America, and a proud member of the Fortune 150. But that's just the beginning. We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry.
At AutoNation, we're not just interested in keeping up with the times - we're dedicated to leading the charge. We're passionate about innovation and pushing the boundaries of what's possible, all while keeping our customers, coworkers, and communities in the driver’s seat. We believe that together, we can create a brighter future for everyone.
So what do you say? Are you ready to be part of something big?
We are looking for an experienced Parts Specialist who is passionate about ensuring the best possible customer experience. Join a dynamic and fast-paced environment and work with cross-functional teams to help design, build and roll-out products that deliver the Repair Smith's vision and strategy. The perfect person for the job is excited to move fast, think at scale, and takes a customer centric approach to all they do. The ideal candidate should have a minimum of 1 year parts ordering experience in the automotive industry or similar, able to communicate efficiently and in a timely manner with a strong attention to detail. This individual would be responsible for ordering parts in advance for scheduled jobs as well as follow up jobs and special-order parts outside of our preferred vendors.
-
Order necessary parts for automotive repairs
-
Coordinate parts pick ups in conjunction with our Dispatch Team
-
Keeping track and ordering of special-order parts not available through preferred vendors
-
Selection and pre-ordering of relevant parts
-
Identify and flag parts price discrepancies
-
Identifying diagnostic pre-analysis through desk research (Mitchel Pro Demand)
-
Identifying and communication of additional repair opportunities to the operations team and the customer
-
Continuous communication stream to the operation team
-
Ensuring data integrity
-
Optimize procedures and develop operation product ideas
-
Definition and training of standard procedures
-
Identifying product ideas for customer convenience and operation’s efficiency
-
Performs other duties as requested by manager
-
Experienced parts ordering within the automotive industry
-
Knowledge of automotive parts required
-
Excellent customer communication
-
Organization skills required
-
Ability to work under multi-task situations in various applications
-
Ability to work in a fast-paced environment required
-
A sense of urgency for all tasks required
-
Knowledge of process improvement methodologies and a continual improvement attitude
-
Ability to identify optimization opportunities, define (digital) procedures and product design to realize optimization potential.
-
Understanding of automotive workshop and repair procedures preferred
-
Familiarity with Speed Dial, Web Warehouse, NAPA, and Parts Tech are a plus
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.