Job Overview: We are seeking a detail-oriented Night Auditor to join our team. As a Night Auditor, you will play a crucial role in ensuring the smooth operation of our hotel during the night shift. Duties: - Conduct night audit procedures efficiently and accurately - Handle guest check-ins and check-outs during the night - Respond to guest inquiries and resolve any issues or complaints - Process payments and maintain financial records - Prepare daily reports for hotel management - Ensure the security of the property during the night shift Skills: - Excellent phone etiquette for guest interactions - Knowledge of hospitality management practices - Experience with front desk operations - Proficiency in night audit procedures - Bilingual skills are a plus for effective communication with diverse guests - Strong guest relations skills to provide exceptional customer service - Familiarity with hotel management software systems - Passion for the hospitality industry and commitment to guest satisfaction This position offers an opportunity to work in a dynamic hotel environment, gain valuable experience in hotel operations, and interact with guests from all walks of life. If you are looking to be part of a dedicated team committed to providing exceptional service, this role is perfect for you.
Job Type: Full-time
Pay: $17.50 - $18.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Night shift
- Overnight shift
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Lakewood, CO 80227 (Required)
Ability to Relocate:
- Lakewood, CO 80227: Relocate before starting work (Required)
Work Location: In person