```Job Overview:```
We are seeking a friendly and customer-oriented Greeter to join our team. As a Greeter, you will be the first point of contact for our guests, providing them with a warm welcome and ensuring a positive experience from the moment they arrive.
```Duties:```
- Greet guests with a friendly and welcoming demeanor
- Assist guests with any inquiries or requests they may have
- Provide information about the establishment, such as hours of operation and available services
- Maintain a clean and organized lobby area
- Manage incoming phone calls and direct them to the appropriate department or individual
- Utilize Aloha POS system to check-in guests and manage reservations
- Collaborate with other staff members to ensure smooth operations and exceptional guest service
- Handle guest complaints or concerns in a professional and efficient manner
```Requirements:```
- Excellent phone etiquette and communication skills
- Previous experience in a customer service role, preferably in a hotel or restaurant setting
- Familiarity with Aloha POS system is a plus
- Strong interpersonal skills and the ability to build rapport with guests
- Ability to multitask and prioritize tasks effectively
- Flexibility to work in a fast-paced environment
- A positive attitude and willingness to go above and beyond for our guests
If you are passionate about providing exceptional guest service and enjoy working in a dynamic environment, we would love to hear from you. Apply today to join our team as a Greeter!
Job Type: Part-time
Pay: $15.69 - $16.00 per hour
Expected hours: 20 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Norwich, CT 06360: Relocate before starting work (Required)
Work Location: In person