Overview:
We are seeking a dedicated Service Manager to join our team. The ideal candidate will oversee the service department, ensuring efficient operations and exceptional customer service.
Role Overview: As a Service Manager, you’ll play a pivotal role in ensuring the efficient operation and maintenance of Agrifac sprayers. You’ll lead a team of service technicians, providing technical support, overseeing repairs, and ensuring customer satisfaction. Your expertise will contribute to our Companys reputation for excellence in after-sales service.
Responsibilities:
- Team Leadership: Manage a team of service technicians, ensuring timely and effective repairs, maintenance, and troubleshooting.
- Customer Support: Collaborate with customers, dealers, and colleagues to address technical issues, optimize sprayer performance, and minimize downtime.
- Oversee Service Engineers: Ensure scheduling and customer service is performed
- Training and Development: Provide training to technicians, keeping them updated on the latest sprayer technology and repair techniques.
- Quality Assurance: Ensure service quality meets Agrifac’s standards, promoting customer loyalty and repeat business.
Qualifications:
- Bachelor’s degree in Agricultural Engineering, Mechanical Engineering, or related field.
- Minimum 3 years of experience in agricultural equipment service management.
- Strong technical knowledge of sprayers, hydraulics, and electrical systems.
- Excellent leadership, communication, and problem-solving skills.
- Ability to work collaboratively with cross-functional teams.
Reporting: This role reports directly to the After Sales Manager.
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
- Weekends as needed
Shift:
License/Certification:
- Driver's License (Required)
Ability to Commute:
- Seward, NE 68434 (Required)
Ability to Relocate:
- Seward, NE 68434: Relocate before starting work (Required)
Work Location: In person